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- Tasks: Provide short-term counselling and manage online referrals for client companies.
- Company: Join TELUS Health, a leader in EAP services supporting employee wellbeing.
- Benefits: Enjoy flexible working arrangements and the chance to make a real impact.
- Why this job: Be part of a supportive network while helping others navigate their challenges.
- Qualifications: Must be an accredited practitioner or have significant counselling experience.
- Other info: Fluency in multiple languages is a plus; work collaboratively with a dedicated team.
The predicted salary is between 36000 - 60000 £ per year.
About TELUS Health
We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver short-term counselling services to our clients.
About the role
We are seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:
- Manage online referrals promptly
- Provide short-term counseling to clients
- Offer timely written/verbal feedback and case notes
- Report risk events to the Case Management Team
Qualifications and Requirements:
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Must be fluent in either of these languages: Bulgarian, Czech, Danish, Hungarian, Italian, Romanian, Ukrainian, Welsh, Mandarin and Cantonese, Portuguese, Latvian, Turkish, Polish, Lithuanian
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
Independent EAP Counsellor employer: TELUS Health
Contact Detail:
TELUS Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent EAP Counsellor
✨Tip Number 1
Familiarise yourself with the specific EAP services offered by TELUS Health. Understanding their approach and values will help you tailor your conversations during interviews and demonstrate your alignment with their mission.
✨Tip Number 2
Network with current or former EAP counsellors to gain insights into the role and the company culture. This can provide you with valuable information that you can use to highlight your fit for the position.
✨Tip Number 3
Brush up on your IT skills, especially with Microsoft Word and online systems. Being proficient in these areas will not only make you more efficient but also show that you are prepared for the digital aspects of the role.
✨Tip Number 4
Prepare to discuss your experience with short-term counselling models. Be ready to share specific examples of how you've successfully managed cases in a similar context, as this will demonstrate your capability to meet the job requirements.
We think you need these skills to ace Independent EAP Counsellor
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of an Independent EAP Counsellor. Highlight your experience in managing online referrals and providing short-term counselling in your application.
Showcase Your Qualifications: Clearly outline your qualifications, including any relevant accreditations such as BACP or UKCP. If you are not accredited, detail your diploma level qualification and counselling experience to demonstrate your suitability for the role.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your IT literacy and ability to work collaboratively, as these are key aspects of the role.
Craft a Compelling Cover Letter: Write a cover letter that addresses your understanding of workplace issues and your approach to short-term counselling. Mention your language proficiency if it aligns with the requirements, as this can set you apart from other candidates.
How to prepare for a job interview at TELUS Health
✨Showcase Your Qualifications
Make sure to highlight your relevant qualifications, especially your BACP/UKCP/COSCA/BPS, NCS, or BABCP accreditation. If you're not accredited, emphasise your diploma and the extensive counselling hours you've completed.
✨Demonstrate EAP Experience
Be prepared to discuss your experience in short-term counselling within an Employee Assistance Programme context. Share specific examples of how you've managed online referrals and collaborated with case management teams.
✨Highlight Language Proficiency
If you speak any of the required languages, make sure to mention this during the interview. Being fluent in a language like Mandarin or Polish can set you apart from other candidates.
✨Discuss IT Literacy
Since the role requires proficiency with Microsoft Word and online systems, be ready to talk about your IT skills. Mention any relevant software you've used in previous roles to manage client information or case notes.
