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- Tasks: Assist with housing management and support tenants in a friendly environment.
- Company: Join a dedicated team focused on providing excellent customer service in Harlow.
- Benefits: Enjoy flexible part-time hours and a supportive workplace culture.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Previous experience in housing or customer service is preferred.
- Other info: Work 18.75 hours per week with a unique Christmas shutdown benefit.
The predicted salary is between 18062 - 18969 £ per year.
Location: Harlow
Salary: £18,062 - £18,969 per annum
Job type: Full Time, permanent
Working hours: 18.75 hours per week (banking 15 minutes towards the shut down between Christmas and New Year)
Are you a motivated and experienced Housing professional looking for an opportunity to work proactively in a friendly, efficient, effective customer focused environment?
Housing Officer (Part-time) employer: Harlow Council
Contact Detail:
Harlow Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer (Part-time)
✨Tip Number 1
Research the housing sector in Harlow to understand the specific challenges and opportunities in the area. This knowledge will help you demonstrate your local expertise during interviews.
✨Tip Number 2
Network with current or former Housing Officers to gain insights into the role and the organisation. They can provide valuable information that could give you an edge in your application process.
✨Tip Number 3
Prepare for potential interview questions by practising responses that highlight your customer service skills and experience in housing management. Use real-life examples to illustrate your points.
✨Tip Number 4
Familiarise yourself with the latest housing policies and regulations relevant to the role. Being knowledgeable about current issues will show your commitment and readiness to tackle the responsibilities of a Housing Officer.
We think you need these skills to ace Housing Officer (Part-time)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Housing Officer position. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your housing experience, customer service skills, and any relevant qualifications. Use bullet points for clarity and focus on achievements that demonstrate your suitability for the role.
Write a Strong Cover Letter: Your cover letter should express your enthusiasm for the position and the organisation. Mention specific experiences that showcase your ability to work proactively in a customer-focused environment, as highlighted in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a Housing Officer role.
How to prepare for a job interview at Harlow Council
✨Know Your Housing Policies
Familiarise yourself with the key housing policies and regulations relevant to the role. This will show your understanding of the sector and demonstrate your commitment to providing effective customer service.
✨Showcase Your Customer Service Skills
As a Housing Officer, you'll be dealing with various clients. Prepare examples from your past experiences where you successfully resolved issues or improved customer satisfaction. This will highlight your ability to handle challenging situations.
✨Demonstrate Proactivity
Employers value candidates who take initiative. Be ready to discuss how you've proactively identified and solved problems in previous roles, especially in housing or community services.
✨Ask Insightful Questions
Prepare thoughtful questions about the organisation's approach to housing and community engagement. This not only shows your interest in the role but also helps you gauge if the company aligns with your values.
