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- Tasks: Provide short-term counselling and manage online referrals for client companies.
- Company: Join TELUS Health, a leader in EAP services supporting employee wellbeing.
- Benefits: Enjoy flexible working arrangements and the chance to make a real impact.
- Why this job: Be part of a supportive team that values mental health and collaboration.
- Qualifications: Must be an accredited practitioner or have significant counselling experience.
- Other info: Fluency in multiple languages is a plus; work from a dedicated consulting room.
The predicted salary is between 36000 - 60000 £ per year.
About TELUS Health
We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver short-term counselling services to our clients.
About the role
We are seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:
- Manage online referrals promptly
- Provide short-term counseling to clients
- Offer timely written/verbal feedback and case notes
- Report risk events to the Case Management Team
Qualifications and Requirements:
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Must be fluent in either of these languages: Bulgarian, Czech, Danish, Hungarian, Italian, Romanian, Ukrainian, Welsh, Mandarin and Cantonese, Portuguese, Latvian, Turkish, Polish, Lithuanian
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
Independent EAP Counsellor employer: TELUS Health
Contact Detail:
TELUS Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent EAP Counsellor
✨Tip Number 1
Familiarise yourself with the specific EAP services offered by TELUS Health. Understanding their approach and values will help you tailor your conversations during interviews, showing that you're genuinely interested in their mission.
✨Tip Number 2
Highlight your experience with short-term counselling models. Be prepared to discuss specific cases where you've successfully managed online referrals and collaborated with other teams, as this is crucial for the role.
✨Tip Number 3
If you speak any of the required languages, make sure to mention this in your discussions. Being multilingual can set you apart from other candidates and demonstrate your ability to connect with a diverse client base.
✨Tip Number 4
Prepare examples of how you've navigated workplace dynamics and addressed organisational issues in your previous roles. This will showcase your understanding of the environment you'll be working in and your ability to contribute effectively.
We think you need these skills to ace Independent EAP Counsellor
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of an Independent EAP Counsellor. Highlight your experience in managing online referrals and providing short-term counselling services in your application.
Showcase Your Qualifications: Clearly outline your qualifications, including any relevant accreditations such as BACP or UKCP. If you are not accredited, detail your diploma level qualification, professional membership, and counselling hours to demonstrate your suitability.
Emphasise Language Proficiency: If you are fluent in any of the specified languages, make sure to mention this prominently in your application. This can set you apart from other candidates.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the specific skills and experiences that align with the job description. Use keywords from the job posting to ensure your application resonates with the hiring team.
How to prepare for a job interview at TELUS Health
✨Showcase Your Qualifications
Make sure to highlight your relevant qualifications, especially your accreditation with BACP, UKCP, or any other recognised body. Be prepared to discuss your post-qualification experience and the number of counselling hours you've completed.
✨Demonstrate Your EAP Knowledge
Familiarise yourself with the specifics of the Employee Assistance Programme (EAP) model. Be ready to explain how you would manage short-term counselling and handle online referrals effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle various workplace issues. Think about past experiences where you successfully managed client cases and be ready to share those stories.
✨Emphasise Collaboration Skills
Since the role involves working closely with a Case Management team, be sure to discuss your teamwork skills. Provide examples of how you've collaborated with others in previous roles to achieve positive outcomes.
