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- Tasks: Lead the food and beverage team to ensure top-notch service and cleanliness.
- Company: Join Manor of Groves, a serene hotel with modern amenities in Hertfordshire.
- Benefits: Enjoy a competitive salary, 28 days holiday, and discounts on food and drinks.
- Why this job: Be part of a dynamic team focused on guest satisfaction and staff development.
- Qualifications: Experience in the hotel industry and strong communication skills are essential.
- Other info: Opportunity for growth and to work in a beautiful countryside setting.
The predicted salary is between 36000 - 60000 £ per year.
Manor of Groves Hotel Golf and Country Club offers a peaceful and tranquil setting in the Hertfordshire countryside. The hotel boasts 80 bedrooms all comfortable and contemporary styled and an onsite leisure club which includes a fitness suite, steam room, sauna and an indoor swimming pool as well as a beauty Spa.
We offer conference and banqueting facilities; catering for up to 400 guests, we can host all types of events; from wedding, training workshops, exhibitions to private dinners and balls.
Job Summary:
Food and beverage Managerwill ensure that all aspects of food and beverage runs to a high standard whilst aiming to increase staff development and profitability.
Key Duties & Responsibilities:
- To be friendly, knowledgeable and assertive with both guests and colleagues.
- To ensure that all F&B service and storage areas are hygienically clean and aesthetically pleasing.
- To work closely with the banqueting porters to ensure that all functions are prepared and ready for the appropriate time and that guests needs are anticipated and action is taken.
- To work with the Head Chef , Restaurant and Bars Managers (including C&B Manager/ Ass C&B/ DMs) to ensure that menus, service and facilities offered to guests are of wide choice and high standards. To be able to offer alternatives to guests when necessary.
- To ensure that the department is running smoothly, to be prepared and able to assist in any area of the department that requires support. To liaise with other departments to also ensure the smooth operation of services.
- Induct staff on Health & Safety ensuring all sign off documents are completed, and training is given to HR.
- Beverage ordering & Stock takes.
- Inductions of new staff in the Food & Beverage department and ensure full training is carried out.
- Weekend plan & rostering efficiently
- Dealing with guests feedback and responding accordingly
- Working more functions and improving service
- Project work as and when set by your line managers
- To have a thorough knowledge of services and facilities available in the department and be able to make suggestions to guests.
- To ensure that the Departments Standards of Procedures are complete, up to date and read, understood and used by all department staff.
- To plan staffing levels cost effectively and work within set budgets.
- To recruit a high standard of staff whilst liaising with the HR Department and Operations Manager.
- To be responsible for the development of all departmental staff to meet the present and future needs of the Department and Organisation.
- To be aware of, and comply with, statutory and company requirements regarding the work place such as health and safety, hygiene, fire prevention and licensing. To also be accountable for security in the department.
- To deputise for the Operations Manager in his absence.
- To complete staff Rotas and plans for business
- To come up with and promote special offers
Skills and Requirements:
- To ensure customer satisfaction
- Excellent oral and written skills
- Articulate
- Meticulous with excellent attention to detail
- High energy levels
- Ability to deal with any situation that may arise
- Ability to produce consistently accurate work even whilst under pressure
- Capable of working alone and along with the team
- Honest and trustworthy
- Respectful of others and yourself
- Polite and well mannered
- To be flexible
- Experience and a similar role
- Hotel industry experience
Benefits:
- A competitive salary
- 28 days holiday (including bank holidays)
- Discount on food and beverage
If these sounds like you and you are passionate about providing outstanding customer service to guests, we would like to hear from you.
AMRT1_UKCT
Food & Beverage Manager employer: Manor Of Groves
Contact Detail:
Manor Of Groves Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Manager
✨Tip Number 1
Familiarize yourself with the specific food and beverage offerings at Manor of Groves Hotel. Understanding their menu and service style will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your experience in managing teams and improving service standards. Be ready to share specific examples of how you've developed staff and enhanced customer satisfaction in previous roles.
✨Tip Number 3
Showcase your ability to handle feedback and resolve issues effectively. Prepare to discuss situations where you've turned guest complaints into positive experiences.
✨Tip Number 4
Research current trends in the food and beverage industry, especially in hotel settings. Being knowledgeable about innovations can set you apart as a candidate who is forward-thinking and adaptable.
We think you need these skills to ace Food & Beverage Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Food & Beverage Manager position. Understand the key duties and responsibilities, as well as the skills and requirements needed to excel in this role.
Tailor Your CV: Customize your CV to highlight relevant experience in the hotel industry and food & beverage management. Emphasize your customer service skills, attention to detail, and ability to work under pressure.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing outstanding customer service. Mention specific experiences that demonstrate your ability to manage food and beverage operations effectively.
Highlight Relevant Experience: In your application, be sure to include any previous roles that involved staff development, budget management, or event planning. This will show that you have the necessary experience to meet the demands of the position.
How to prepare for a job interview at Manor Of Groves
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing outstanding customer service. Share specific examples from your past experiences where you went above and beyond to ensure guest satisfaction.
✨Demonstrate Your Knowledge of Food & Beverage Standards
Be prepared to discuss your understanding of food and beverage hygiene standards, as well as your experience in maintaining high-quality service. Highlight any relevant certifications or training you've completed.
✨Highlight Your Team Leadership Skills
Since the role involves staff development and management, share examples of how you've successfully led a team in previous positions. Discuss your approach to training and motivating staff to achieve high performance.
✨Prepare for Situational Questions
Anticipate questions that may ask how you would handle specific situations, such as dealing with guest complaints or managing a busy event. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
