Service Engineer

Service Engineer

Gloucester Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as a Service Engineer, providing top-notch support and technical expertise.
  • Company: Be part of a dynamic team focused on delivering excellent customer service across various industries.
  • Benefits: Enjoy a collaborative work environment with opportunities for growth and skill development.
  • Why this job: This role offers hands-on experience and the chance to make a real impact in engineering.
  • Qualifications: We're looking for skilled engineers with a background in field service and problem-solving abilities.
  • Other info: Experience in HVAC and LEV testing is a plus; proficiency in Microsoft Office is essential.

The predicted salary is between 30000 - 42000 £ per year.

Service Engineer Location: South West (Bristol Channel and Midlands – Leicester to Telford corridor) Department: Service & After Sales Reports to: Service Manager Are you a motivated and skilled engineer with a passion for providing top-tier service and support? We are looking for a dedicated Service Engineer to join our dynamic team. In this role, you’ll be responsible for providing excellent customer service and technical expertise, ensuring the smooth operation of equipment across a variety of industries. Key Responsibilities: Provide first-line call-out and service support for customers Perform routine servicing and breakdown response for service contract customers Service and test LEV (Local Exhaust Ventilation) equipment in compliance with current COSHH legislation and HSE guidance Commission and conduct performance testing on new equipment Skills, Experience, and Qualifications: Proven track record in field service engineering Solid understanding of engineering processes and technical problem-solving Experience in the HVAC/dust and fume extraction industry is a plus Experience with LEV testing and electrical qualifications are advantageous Familiarity with HMIs and inverters is desirable Proficiency in Microsoft Office and Excel

Service Engineer employer: Proftech Talent Ltd

Join a forward-thinking company that values innovation and excellence in service engineering. Located in the vibrant South West, our team fosters a collaborative work culture that encourages professional growth and development. With competitive benefits and a commitment to employee well-being, we provide a rewarding environment for Service Engineers looking to make a meaningful impact across various industries.
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Contact Detail:

Proftech Talent Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Engineer

Tip Number 1

Make sure to highlight your hands-on experience in field service engineering during your conversations. Share specific examples of how you've successfully resolved technical issues for customers, as this will demonstrate your problem-solving skills.

Tip Number 2

Familiarize yourself with the latest trends and technologies in the HVAC and dust extraction industry. Being knowledgeable about current practices will not only impress us but also show your commitment to staying updated in your field.

Tip Number 3

Network with professionals in the industry, especially those who have experience with LEV testing and compliance. Engaging with others can provide valuable insights and potentially lead to referrals that could help you land the job.

Tip Number 4

Prepare to discuss your proficiency with Microsoft Office and Excel in detail. We value candidates who can efficiently manage data and reports, so be ready to share how you've used these tools in your previous roles.

We think you need these skills to ace Service Engineer

Field Service Engineering
Technical Problem-Solving
HVAC Knowledge
Dust and Fume Extraction Expertise
LEV Testing
Electrical Qualifications
Compliance with COSHH Legislation
HSE Guidance Familiarity
Performance Testing
Customer Service Skills
Communication Skills
Microsoft Office Proficiency
Excel Proficiency
Adaptability
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in field service engineering, particularly in the HVAC or dust and fume extraction industry. Emphasize any specific skills related to LEV testing and electrical qualifications.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for providing excellent customer service and technical support. Mention specific examples of how you've successfully handled service calls or resolved technical issues in the past.

Highlight Technical Skills: In your application, clearly outline your technical skills, especially your proficiency with Microsoft Office and Excel, as well as any experience with HMIs and inverters. This will demonstrate your capability to handle the technical aspects of the role.

Showcase Problem-Solving Abilities: Provide examples in your application that illustrate your problem-solving skills in engineering processes. Highlight situations where you effectively diagnosed and resolved issues, as this is crucial for a Service Engineer.

How to prepare for a job interview at Proftech Talent Ltd

Show Your Technical Expertise

Be prepared to discuss your experience in field service engineering. Highlight specific examples where you've successfully solved technical problems or provided exceptional service, especially in the HVAC or dust and fume extraction industry.

Demonstrate Customer Service Skills

Since this role emphasizes excellent customer service, think of instances where you've gone above and beyond for a customer. Share stories that showcase your ability to communicate effectively and resolve issues promptly.

Familiarize Yourself with LEV Equipment

Brush up on your knowledge of Local Exhaust Ventilation (LEV) equipment and relevant legislation like COSHH. Being able to discuss compliance and safety standards will show your commitment to quality and safety in your work.

Prepare for Practical Questions

Expect practical questions related to routine servicing and breakdown response. Be ready to explain your approach to troubleshooting and how you would handle common issues that may arise in the field.

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