Account Director, Creative Services

Account Director for Medical Communication Services Company: VML Health Flexible on remote working; can be based out of London or local European countries. The Account Director manages account ownership, focusing on client satisfaction, business development, profitability, and staff performance. The Account Director is responsible for all areas of client delivery and the overall health of the relationship; therefore, they must ensure that clients receive the highest level of individual attention and that projects are delivered on time, within budget, and on brief so that all of the client’s strategic brand objectives are met. Leading all aspects of the team’s work, the Account Director plans critical strategic communications, ensuring contextual appropriateness, exceptional creative work, innovation, and industry quality across all campaigns. The Account Director also seeks new organic business opportunities with existing clients, building relationships across the client organization and with key industry partners. Finally, the AD is responsible for guiding and inspiring the team in their professional and personal development, including a mentoring approach with more Junior team members. Responsible for the development of long-term account success and growth. # Works with Strategy and planning to transform knowledge of client business objectives, internal and competitive opportunities, and customer insights into actionable marketing communications strategies and tactics. # Provides team with direction and input to meet business and project goals. # Takes responsibility for co-developing the project brief, ensuring alignment with the client’s objectives, regulations, standards, and approval history. # Is a team leader, managing and growing the account manager and account executive, delegating tasks appropriately, and assigning priorities. # Works for the Agency, ensuring agency profitability on the assigned business by considering the financial viability of projects and the overall business. # Scientific Degree completed with Marketing/Economics specialization. Fluent in English. # Proficiency in MS Office Tools, especially Excel and PowerPoint. Knowledge of CRM tools is considered a plus. # Familiarity with e-commerce and online advertising. # Ability to create creative briefs, deliver clear and persuasive briefs to creative teams, and remain an active collaborator throughout the creative development process. # Understanding paid search campaigns, key online campaigns, and emerging media. #