At a Glance
- Tasks: Coordinate support for displaced people, ensuring their integration and wellbeing in Croydon.
- Company: Join Croydon Council, a leading employer dedicated to community transformation and support.
- Benefits: Enjoy competitive pay, generous leave, pension contributions, and flexible working options.
- Why this job: Make a real impact on the lives of vulnerable individuals while developing your career in a supportive environment.
- Qualifications: Experience in customer-facing roles, team leadership, and knowledge of UK displacement schemes required.
- Other info: Occasional evening work and travel may be necessary; inclusive employer with a commitment to diversity.
The Asylum Seekers and Displaced People team is a new service that has developed to support the needs of displaced people in Croydon. Working within the Future Croydon plan and its commitment to connect with residents and transforming services, the service coordinates the Council's cross cutting response to support for displaced people in Croydon who have arrived through Visa or Resettlement Schemes or are accommodated in Home Office (NASS) accommodation.
Displaced people arrive in Croydon through the Homes for Ukraine Scheme, Afghan Humanitarian Schemes, ARAP and ACRS which are funded routes and other legal routes such as family reunification and sponsored visas. People also arrive at Croydon who are seeking asylum. All those arriving have experienced war or persecution that has meant they have had to leave their home country and as such they have, and continue to experience trauma often affecting their physical and mental health and wellbeing.
To date Croydon has welcomed over 700 people through the Homes for Ukraine Programme, 40 People through the Afghan resettlement Schemes and is home to 1200 asylum seekers at any one time, who are living in Home Office accommodation.
Please note that the successful candidate might be required to work some occasional evenings and travel to different sites and attend meetings.
About You
- A working knowledge of the differences in the schemes to support displaced people in the UK including Homes for Ukraine, asylum seekers and refugees.
- Ability to respond to changes in guidance, council priorities and changes in local need.
- Identify key changes and update council officers and partners highlighting risks and ensuring mitigating actions.
- Experience of leading a customer facing and focussed multidisciplinary team which interacts with multiple partners.
- Developing and maintaining a high performing and motivated team to ensure outcomes for displaced people and their support systems within Croydon.
- Experience in delivering service objectives and evidence of dealing effectively with change and commitment to continuous improvement.
- Financial awareness and experience of service models that realise financial benefits.
- Experience of working in partnership with a wide range of internal and external stakeholders / bodies including suppliers and statutory and non-statutory bodies and organisations.
Benefits
- You will be valued for your skills and expertise, supported by the team of experienced professionals, as well as the management at Croydon Council, one of the largest employers in the borough.
- Highly competitive compensation package.
- 29-31 days (grade equivalent) annual leave in addition to Bank Holidays and option to purchase more.
- A pension scheme with an average employer contribution of 20%.
- Continuing Professional Development - genuine opportunities to grow, develop and specialise in your career.
- Management development programmes.
- Investment into your wellbeing.
- Access to Employee Discount scheme with a range of programmes (Cycle Benefit Scheme, GymFlex, Retail Discounts and more).
- We promote flexible & hybrid working arrangements where possible to support a healthy work-life balance.
To view the Resettlement and Integration Coordinator role profile click here.
Closing date Sunday, 11th May :59pm.
Equal Opportunities and Safeguarding Statement
Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The Successful candidate will be subject to a DBS check.
Resettlement and Integration Coordinator - Children Services - Croydon Council employer: London Borough of Croydon
Contact Detail:
London Borough of Croydon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resettlement and Integration Coordinator - Children Services - Croydon Council
✨Tip Number 1
Familiarise yourself with the various schemes supporting displaced people in the UK, such as Homes for Ukraine and Afghan resettlement. Understanding these programmes will help you demonstrate your knowledge during interviews and show your commitment to the role.
✨Tip Number 2
Network with professionals already working in similar roles or organisations. Engaging with them can provide insights into the challenges and expectations of the position, which you can leverage to tailor your approach when discussing your experience.
✨Tip Number 3
Highlight any experience you have in leading multidisciplinary teams, especially in customer-facing roles. Be prepared to discuss specific examples of how you've motivated teams and achieved positive outcomes for clients, particularly in challenging situations.
✨Tip Number 4
Stay updated on local council priorities and changes in guidance related to displaced people. This knowledge will not only prepare you for potential interview questions but also demonstrate your proactive approach and commitment to continuous improvement in service delivery.
We think you need these skills to ace Resettlement and Integration Coordinator - Children Services - Croydon Council
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Resettlement and Integration Coordinator position. Make sure you understand the responsibilities, required skills, and the context of working with displaced people in Croydon.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your knowledge of the different schemes supporting displaced people and any leadership experience in multidisciplinary teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting displaced individuals and your understanding of the challenges they face. Mention specific experiences that demonstrate your ability to lead teams and work with various stakeholders.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at London Borough of Croydon
✨Understand the Schemes
Make sure you have a solid understanding of the various schemes supporting displaced people in the UK, such as Homes for Ukraine and asylum seeker processes. This knowledge will demonstrate your commitment to the role and your ability to navigate complex situations.
✨Showcase Leadership Experience
Be prepared to discuss your experience in leading multidisciplinary teams. Highlight specific examples where you've motivated your team and achieved positive outcomes for clients, especially in challenging circumstances.
✨Emphasise Adaptability
The role requires responding to changes in guidance and local needs. Share examples from your past where you've successfully adapted to change, ensuring that you can meet evolving demands while maintaining service quality.
✨Engage with Stakeholders
Demonstrate your experience in working with a variety of stakeholders, both internal and external. Discuss how you've built relationships and collaborated effectively to achieve common goals, which is crucial for this position.