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For Companies At a Glance
- Tasks: Assist customers with car and van rentals, ensuring a smooth experience.
- Company: Join a leading car and van rental company at Edinburgh Airport.
- Benefits: Enjoy 33 days' annual leave, flexible hours, and generous employee discounts.
- Why this job: Be part of a dynamic team with extensive training and a supportive culture.
- Qualifications: No specific qualifications required; just bring your enthusiasm and organisation skills.
- Other info: Full-time role with 45 hours per week, including alternate weekends.
The predicted salary is between 30000 - 42000 £ per year.
We're looking for an organised and enthusiastic Summer Rental Customer Advisor for our Edinburgh Airport Car & Van Rental branch.
We offer:
- 33 days' annual leave
- Flexible leave
- Generous employee discounts
- Private healthcare
- Extensive training
- Enhanced maternity and paternity leave
- ...and much more
Hours: Full time: 45 hours per week, 5 days out of 7 and alternate weekends.
About the role: As part of...
Rental Customer Advisor employer: Arnold Clark.
Contact Detail:
Arnold Clark. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rental Customer Advisor
✨Tip Number 1
Familiarise yourself with the car and van rental industry, especially in Edinburgh. Understanding local customer needs and preferences can give you an edge during interviews.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects in previous roles. This will demonstrate your ability to handle the fast-paced environment of a rental branch.
✨Tip Number 3
Highlight your enthusiasm for customer service. Be ready to discuss specific instances where you've gone above and beyond to assist customers, as this role heavily relies on providing excellent service.
✨Tip Number 4
Network with current or former employees of the company if possible. They can provide insights into the company culture and what they look for in a Rental Customer Advisor, which can help you tailor your approach.
We think you need these skills to ace Rental Customer Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Rental Customer Advisor. Tailor your application to highlight relevant skills and experiences that match the role.
Craft a Compelling CV: Ensure your CV is well-structured and highlights your customer service experience, organisational skills, and enthusiasm for the role. Use bullet points for clarity and include specific examples of past achievements.
Write a Strong Cover Letter: In your cover letter, express your passion for the position and the company. Mention why you are interested in working at the Edinburgh Airport branch and how your skills align with their values and needs.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Arnold Clark.
✨Show Your Organisational Skills
As a Rental Customer Advisor, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or handled customer queries efficiently.
✨Demonstrate Enthusiasm for Customer Service
This role requires a passion for helping customers. Be ready to share stories that highlight your enthusiasm for providing excellent service and how you’ve gone above and beyond for customers in previous roles.
✨Familiarise Yourself with the Company
Research the company’s values and services. Understanding their approach to customer service and the specifics of their rental offerings will show your genuine interest and help you stand out.
✨Prepare for Common Interview Questions
Anticipate questions related to customer service scenarios, such as handling difficult customers or resolving complaints. Practising your responses will help you feel more confident during the interview.
