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For Companies At a Glance
- Tasks: Lead a team to provide top-notch service in a vibrant office environment.
- Company: Join a prestigious serviced office in the heart of Central London.
- Benefits: Enjoy a fantastic working culture and career progression opportunities.
- Why this job: Be part of a dynamic team that values exceptional customer service and teamwork.
- Qualifications: Experience in serviced offices, strong leadership, and excellent communication skills required.
- Other info: Full-time role, Monday to Friday, perfect for those seeking a fast-paced work environment.
The predicted salary is between 36000 - 60000 £ per year.
Are you a motivated professional with exceptional leadership and customer service skills? Join us as the Duty Manager at a prestigious serviced office in Central London, where you'll play a pivotal role in delivering a first-class service to tenants and guests.
Full Time (Monday to Friday)
What's in it for you?
- Fantastic working culture
- Career progression opportunities
- The chance to work in a dynamic and fast-paced environment
What you'll be doing?
- Provide exceptional front-of-house facilities and services to tenants and guests, ensuring a welcoming and professional atmosphere.
- Oversee the building, ensuring all areas are maintained to the highest standards.
- Work as one team to deliver targets.
- Support tenant move in/out procedure and turnaround of vacant offices.
- Get to know the business customers and their businesses to promote business awareness and upselling opportunities.
What we're looking for?
- Proven experience in a serviced office environment
- Strong customer service, management and communication skills
- Excellent leadership and multitasking abilities
- A proactive, resourceful, and "can-do" attitude
- Ability to handle complaints empathetically
This is a fantastic opportunity to become part of a dynamic and growing organisation. If you have the necessary skill set then please apply today with your CV.
Duty Manager in Central London employer: Trusted Resource Solutions
Contact Detail:
Trusted Resource Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Central London
✨Tip Number 1
Familiarise yourself with the serviced office industry. Research the latest trends and challenges in this sector, as well as the specific services offered by our company. This knowledge will help you demonstrate your understanding of the role during any discussions.
✨Tip Number 2
Network with professionals in the industry. Attend events or join online forums related to serviced offices and property management. Building connections can provide valuable insights and may even lead to referrals for the Duty Manager position.
✨Tip Number 3
Prepare to showcase your leadership skills. Think of specific examples from your past experiences where you successfully managed a team or resolved customer complaints. Being able to articulate these situations will highlight your suitability for the role.
✨Tip Number 4
Demonstrate your customer service expertise. Be ready to discuss how you've gone above and beyond for clients in previous roles. This will show us that you have the proactive and resourceful attitude we’re looking for in a Duty Manager.
We think you need these skills to ace Duty Manager in Central London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in a serviced office environment. Emphasise your leadership and customer service skills, as well as any relevant achievements that demonstrate your ability to manage and support tenants effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role of Duty Manager. Mention specific examples of how you've provided exceptional service in previous positions and how you can contribute to creating a welcoming atmosphere for tenants and guests.
Highlight Relevant Skills: In your application, clearly outline your strong communication, multitasking, and problem-solving abilities. Use concrete examples to illustrate how you've successfully handled complaints and supported team objectives in past roles.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Trusted Resource Solutions
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you successfully led a team or managed a challenging situation. This will show the interviewers that you can handle the responsibilities of the role.
✨Emphasise Customer Service Excellence
Customer service is key in this role. Be ready to discuss specific instances where you went above and beyond for a customer. Highlight your ability to empathise with clients and resolve complaints effectively, as this will resonate well with the interviewers.
✨Know the Company and Its Culture
Research the serviced office industry and the specific company you're interviewing with. Understanding their values and culture will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving and multitasking skills. Think of potential challenges you might face as a Duty Manager and how you would address them. This preparation will help you respond confidently during the interview.
