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- Tasks: Join us as a Sales Office Administrator, processing orders and ensuring customer satisfaction.
- Company: Hunt4 Employment is dedicated to providing top-notch service and support to our valued customers.
- Benefits: Enjoy a full-time role with a Monday to Friday schedule and alternate Saturdays.
- Why this job: Be the friendly face of our team, making a real impact on customer experiences every day.
- Qualifications: Previous customer service experience and excellent communication skills are essential.
- Other info: Must have own transport to commute to our Tewkesbury office.
The predicted salary is between 28000 - 42000 £ per year.
Hunt4 Employment is looking for a dedicated Sales Office Administrator to be the welcoming face and reliable support for valued customers. In this key role, you will work closely with both customers and the team to ensure first-class service and quality.
Monday - Friday with alternate Saturdays
Hours: 40 hours per week across five days
Shift Times: 08:30 - 17:00
The ideal candidates must have own transport.
Your Responsibilities
- Order Processing with Precision: Accurately enter and process customer orders from phone, email, and fax to ensure seamless deliveries.
- Proactive Issue Resolution: Address delivery inquiries, resolve issues, and follow up with customers to guarantee satisfaction.
- Professional Frontline Service: Greet customers with a friendly, helpful attitude whether over the phone or at the reception, ensuring each interaction reflects our dedication to service.
- Collaboration and Support: Work closely with stock control, assist with invoice distribution, and contribute to smooth operational flow.
Who We're Looking For
- Experienced Customer Champion: Previous experience in customer service, with a proactive approach to problem-solving.
- Communication Expert: Excellent verbal and written skills to effectively handle inquiries and communicate with customers and team members.
- Organized and Detail-Oriented: Able to manage multiple tasks, prioritize effectively, and ensure accuracy.
- Positive and Adaptable: A can-do attitude and the flexibility to adapt and support new processes.
Job Type: Full-time
Office Administrator in Tewkesbury employer: HR Employment Ltd
Contact Detail:
HR Employment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator in Tewkesbury
✨Tip Number 1
Familiarise yourself with the company and its values. Understanding Hunt4 Employment's mission and customer service philosophy will help you align your responses during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Prepare to showcase your customer service skills. Think of specific examples from your past experiences where you've successfully resolved issues or provided exceptional service, as this role heavily relies on being a customer champion.
✨Tip Number 3
Practice your communication skills. Since the role requires excellent verbal and written communication, consider doing mock interviews or role-playing scenarios to enhance your ability to articulate your thoughts clearly and confidently.
✨Tip Number 4
Demonstrate your organisational skills. Be ready to discuss how you manage multiple tasks and prioritise effectively, as these are key attributes for the Office Administrator position. You might even want to bring a planner or digital tool to show your organisational methods.
We think you need these skills to ace Office Administrator in Tewkesbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration. Use keywords from the job description, such as 'order processing', 'issue resolution', and 'communication skills' to catch the employer's attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and explains why you are a great fit. Mention specific examples of how you've successfully handled customer inquiries or resolved issues in previous roles.
Highlight Your Skills: In your application, emphasise your organisational skills and ability to manage multiple tasks. Provide examples of how you've demonstrated attention to detail and adaptability in past positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial for this role.
How to prepare for a job interview at HR Employment Ltd
✨Showcase Your Customer Service Skills
Since the role requires a strong customer service background, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your proactive approach and any positive feedback you've received.
✨Demonstrate Organisational Skills
The job demands excellent organisational abilities. During the interview, discuss how you manage multiple tasks and prioritise effectively. You could mention tools or methods you use to stay organised, which will show your potential employer that you're detail-oriented.
✨Prepare for Role-Playing Scenarios
You might be asked to role-play a customer interaction during the interview. Practice common scenarios, such as handling a delivery issue or greeting a customer. This will help you demonstrate your communication skills and friendly attitude in a practical way.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or specific challenges the office faces. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
