Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team as a Membership Administrator, managing subscriptions and member inquiries.
- Company: Be part of a dynamic organisation focused on maximising membership engagement and revenue.
- Benefits: Enjoy a flexible work schedule with 2 days in the office and 3 days remote.
- Why this job: This role offers a chance to make an impact while developing your administrative skills.
- Qualifications: We seek detail-oriented individuals with strong communication skills and experience in membership management software.
- Other info: This is a fixed-term contract lasting 6-12 months, perfect for gaining valuable experience.
The predicted salary is between 28800 - 43200 £ per year.
Our client are seeking a strong Administrator to join their team. Working 2 days in the office and 3 days from home.
You will facilitate new subscriptions and oversee activities aimed at maximising revenue streams like industry specific events. In addition, you will ensure the accuracy and currency of the membership database.
You will be the go-to person and serve as the primary point of contact for representatives and members, offering support and information regarding member-related inquiries and concerns. You will ensure meticulous accuracy in processing information for new and existing members.
Manage incoming calls and emails regarding membership, enquiries, new applications, modifications and cancellations providing a personalised and bespoke service at all times. Sustaining an updated and exhaustive database of records, encompassing the vigilant oversight and monitoring and actions relating to membership payments. Coordinating with professional organisations by providing monthly membership updates and coordinating membership retention work.
Participating actively in the development of impactful Membership services initiatives.
Skills and Qualifications:
- Exceptional attention to detail and organisational abilities
- Proficiency in utilising membership management software and databases
- Excellent communication and interpersonal skills
- Ability to work effectively under pressure and meet deadlines with a high level of accuracy while demonstrating initiative
- Adaptive mindset with a proactive attitude, capable of swiftly adjusting priorities to fulfil requirements
This role is a fixed term contract of 6-12 months.
Membership Administrator employer: Trinity Resource Solutions
Contact Detail:
Trinity Resource Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Administrator
✨Tip Number 1
Familiarise yourself with membership management software commonly used in the industry. This will not only help you understand the tools you'll be using but also demonstrate your initiative and readiness to hit the ground running.
✨Tip Number 2
Brush up on your communication skills, especially in handling inquiries and providing support. Practising how to convey information clearly and concisely can set you apart as a candidate who can effectively manage member relations.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed databases or records in previous roles. Being able to discuss specific instances where your attention to detail made a difference will highlight your suitability for the role.
✨Tip Number 4
Research the company and its membership services initiatives. Understanding their goals and challenges will allow you to tailor your conversations during interviews, showing that you're genuinely interested in contributing to their success.
We think you need these skills to ace Membership Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and customer service. Emphasise your attention to detail and organisational skills, as these are crucial for the Membership Administrator role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention specific examples of how you've successfully managed databases or provided excellent customer support in previous positions.
Highlight Relevant Skills: In your application, clearly outline your proficiency with membership management software and databases. Provide examples of how you've used these tools to improve processes or enhance member experiences.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this role.
How to prepare for a job interview at Trinity Resource Solutions
✨Showcase Your Attention to Detail
As a Membership Administrator, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulousness made a difference, whether in managing databases or processing member information.
✨Demonstrate Your Communication Skills
Since you'll be the primary point of contact for members, it's essential to exhibit strong communication skills. Practice articulating your thoughts clearly and consider role-playing common scenarios you might encounter during the job.
✨Familiarise Yourself with Membership Management Software
Research the specific membership management software that the company uses, if possible. Being able to discuss your experience with similar tools or your willingness to learn new systems can set you apart from other candidates.
✨Prepare for Pressure Situations
This role requires the ability to work effectively under pressure. Think of instances where you've successfully managed tight deadlines or high-stress situations, and be ready to share these stories during your interview.
