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For Companies At a Glance
- Tasks: Lead and optimise operations, manage teams, and drive process improvements.
- Company: Join a dynamic property/business services company with a flexible work culture.
- Benefits: Enjoy hybrid working, home office setup allowance, and 25 days annual leave.
- Why this job: Shape operational processes while working flexibly in a supportive team environment.
- Qualifications: 5+ years in operations management, strong leadership, and financial acumen required.
- Other info: Equal opportunities employer; we value diversity and inclusion.
The predicted salary is between 36000 - 54000 £ per year.
Location: Hybrid Liverpool/Remote
Salary: £45,000 + Benefits
About Us
We are a dynamic property/business services company seeking an experienced Operations Manager to join our team in a hybrid onsite/remote capacity. This role offers an excellent opportunity to shape and improve our operational processes whilst working flexibly.
Role Overview
As Operations Manager, you will be responsible for overseeing and optimising our internal operations, managing multiple administrative teams, and driving continuous process improvement across the business.
Key Responsibilities
- Team Management & Administration
- Lead and supervise the acquisitions administration team
- Oversee deal packaging and marketing processes
- Manage sales administration and client onboarding procedures
- Monitor and optimise deal progression timelines
- Handle recruitment, team building, and performance management
- Take ownership of process documentation and improvement initiatives
- Oversee invoicing processes and accounts receivable
- Monitor financial metrics and reporting
- Ensure timely payment collection
- Maintain accurate financial records
- Develop and maintain operational procedures and documentation
- Implement quality control systems
- Identify and execute process improvements
- Manage relationships with key stakeholders and partners
Required Experience & Skills
- 5+ years operations management experience
- Proven track record in team leadership and development
- Strong financial acumen and experience with accounting processes
- Excellent project management and organisational abilities
- Advanced proficiency in Microsoft Office Suite
- Experience working remotely/managing remote teams
- Strong analytical and problem-solving skills
- Excellent written and verbal communication
Desired Experience
- Property sector or financial services background
- Process improvement methodologies (Six Sigma, Lean)
- Experience with CRM systems and operational software
- History of implementing successful process improvements
Benefits Package
- Hybrid remote working position
- Home office setup allowance
- Equipment provided (laptop, phone)
- 25 days annual leave + bank holidays
- Pension scheme
- Flexible working hours
- Professional development opportunities
Remote Working Setup
- Full home office equipment provided
- Regular virtual team meetings
- Collaborative online tools and systems
- Clear communication channels
- Occasional team meetups (expenses covered)
Working Hours
Monday to Friday, Flexible hours with core availability periods
Ideal Candidate Profile
We are looking for a self-motivated individual who thrives in a remote environment, demonstrates exceptional organisational skills, and has a proven track record of leading teams and improving processes. The successful candidate will be comfortable working independently whilst maintaining strong relationships with team members and stakeholders.
Career Development
- Structured progression pathway
- Regular performance reviews
- Training and development opportunities
- Mentoring programmes
Equal Opportunities
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Operations Manager employer: Root Home
Contact Detail:
Root Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Familiarise yourself with process improvement methodologies like Six Sigma or Lean. Being able to discuss these concepts during your interview will show that you understand the importance of optimising operations.
✨Tip Number 2
Highlight your experience in managing remote teams. Since this role involves hybrid working, demonstrating your ability to lead and motivate a team from a distance will set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully improved operational processes in your previous roles. Be ready to share specific metrics or outcomes that resulted from your initiatives to showcase your impact.
✨Tip Number 4
Research our company and the property sector thoroughly. Understanding our business model and current challenges will allow you to tailor your conversation and demonstrate your genuine interest in the role.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in operations management, team leadership, and process improvement. Use specific examples that demonstrate your skills and achievements in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your background aligns with their needs, particularly in managing remote teams and optimising operational processes.
Highlight Relevant Skills: In your application, emphasise your financial acumen, project management abilities, and proficiency in Microsoft Office Suite. These are key skills mentioned in the job description that will make you stand out.
Showcase Continuous Improvement Experience: If you have experience with process improvement methodologies like Six Sigma or Lean, be sure to include this in your application. Provide examples of how you've successfully implemented improvements in previous roles.
How to prepare for a job interview at Root Home
✨Showcase Your Leadership Skills
As an Operations Manager, you'll need to demonstrate your ability to lead and develop teams. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to recruitment, team building, and performance management.
✨Highlight Your Financial Acumen
Since the role involves overseeing invoicing processes and financial metrics, be ready to discuss your experience with financial operations. Bring specific examples of how you've maintained accurate financial records and ensured timely payment collection.
✨Demonstrate Process Improvement Experience
The company is looking for someone who can drive continuous process improvement. Be prepared to talk about methodologies you've used, such as Six Sigma or Lean, and share successful process improvements you've implemented in previous roles.
✨Familiarise Yourself with Remote Management Tools
Given the hybrid working model, it's essential to show that you're comfortable managing remote teams. Research the collaborative online tools and systems commonly used in operations management and be ready to discuss your experience with them.
