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For Companies At a Glance
- Tasks: Lead and optimise operations while managing teams in a hybrid work environment.
- Company: Join a dynamic property/business services company making waves in the industry.
- Benefits: Enjoy flexible working, home office setup, 25 days leave, and professional development opportunities.
- Why this job: Shape operational processes and thrive in a supportive, collaborative culture with career growth.
- Qualifications: 5+ years in operations management, strong leadership, financial acumen, and excellent communication skills.
- Other info: We value diversity and encourage applications from all backgrounds.
The predicted salary is between 36000 - 54000 £ per year.
Location: Hybrid Liverpool/Remote
Salary: £45,000 + Benefits
About Us
We are a dynamic property/business services company seeking an experienced Operations Manager to join our team in a hybrid onsite/remote capacity. This role offers an excellent opportunity to shape and improve our operational processes whilst working flexibly.
Role Overview
As Operations Manager, you will be responsible for overseeing and optimising our internal operations, managing multiple administrative teams, and driving continuous process improvement across the business.
Key Responsibilities
- Team Management & Administration
- Lead and supervise the acquisitions administration team
- Oversee deal packaging and marketing processes
- Manage sales administration and client onboarding procedures
- Monitor and optimise deal progression timelines
- Handle recruitment, team building, and performance management
- Take ownership of process documentation and improvement initiatives
- Oversee invoicing processes and accounts receivable
- Monitor financial metrics and reporting
- Ensure timely payment collection
- Maintain accurate financial records
- Develop and maintain operational procedures and documentation
- Implement quality control systems
- Identify and execute process improvements
- Manage relationships with key stakeholders and partners
Required Experience & Skills
- 5+ years operations management experience
- Proven track record in team leadership and development
- Strong financial acumen and experience with accounting processes
- Excellent project management and organisational abilities
- Advanced proficiency in Microsoft Office Suite
- Experience working remotely/managing remote teams
- Strong analytical and problem-solving skills
- Excellent written and verbal communication
Desired Experience
- Property sector or financial services background
- Process improvement methodologies (Six Sigma, Lean)
- Experience with CRM systems and operational software
- History of implementing successful process improvements
Benefits Package
- Hybrid remote working position
- Home office setup allowance
- Equipment provided (laptop, phone)
- 25 days annual leave + bank holidays
- Pension scheme
- Flexible working hours
- Professional development opportunities
Remote Working Setup
- Full home office equipment provided
- Regular virtual team meetings
- Collaborative online tools and systems
- Clear communication channels
- Occasional team meetups (expenses covered)
Working Hours
Monday to Friday, Flexible hours with core availability periods
Ideal Candidate Profile
We are looking for a self-motivated individual who thrives in a remote environment, demonstrates exceptional organisational skills, and has a proven track record of leading teams and improving processes. The successful candidate will be comfortable working independently whilst maintaining strong relationships with team members and stakeholders.
Career Development
- Structured progression pathway
- Regular performance reviews
- Training and development opportunities
- Mentoring programmes
Equal Opportunities
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Operations Manager employer: Root Home
Contact Detail:
Root Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Familiarise yourself with process improvement methodologies like Six Sigma or Lean. Highlight any relevant experience during your conversations, as this will show your proactive approach to optimising operations.
✨Tip Number 2
Demonstrate your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific challenges you faced and how you overcame them to improve team performance.
✨Tip Number 3
Since this role involves financial operations, brush up on your financial acumen. Be prepared to discuss your experience with invoicing processes and accounts receivable management, as this will be crucial for the position.
✨Tip Number 4
Showcase your adaptability to remote work by sharing strategies you've used to maintain strong communication and collaboration with remote teams. This will demonstrate that you're well-suited for the hybrid working environment at StudySmarter.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in operations management, team leadership, and process improvement. Use specific examples that demonstrate your skills and achievements in these areas.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the Operations Manager role. Explain how your background aligns with their needs, particularly your experience in managing teams and optimising processes.
Showcase Relevant Skills: In your application, emphasise your financial acumen, project management abilities, and proficiency with Microsoft Office Suite. Mention any experience with CRM systems or process improvement methodologies like Six Sigma or Lean.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Root Home
✨Showcase Your Leadership Skills
As an Operations Manager, you'll need to demonstrate your ability to lead and develop teams. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to recruitment, team building, and performance management.
✨Highlight Your Financial Acumen
Given the financial responsibilities of the role, be ready to discuss your experience with invoicing processes, accounts receivable, and financial reporting. Bring specific examples of how you've monitored financial metrics and ensured timely payment collection.
✨Discuss Process Improvement Initiatives
The company values continuous process improvement, so come prepared to talk about methodologies you've used, such as Six Sigma or Lean. Share specific instances where you've identified and executed successful process improvements.
✨Demonstrate Remote Management Experience
Since this role involves managing remote teams, it's crucial to convey your experience in this area. Discuss the tools and strategies you've used to maintain clear communication and collaboration among team members in a remote setting.
