Assistant Support Worker

Role: Assistant Support Worker

The information below covers the role requirements, expected candidate experience, and accompanying qualifications.

Based: Camberwell

Salary: £16 UMB

Start Date: ASAP

Duration: Temp – ongoing

Hours: 37.5 hours per week (two-week rota of 8 am-4 pm one week and 2 pm-10 pm the following week)

Our client, a well-respected charity dedicated to helping prevent homelessness,s is looking for an Assistant Support Worker to join their team. The role requires motivated staff to work as part of the team to provide support in a trauma-sensitive and psychologically informed manner

Synopsis of duties:

Deal with all incoming referrals, conducting assessment and induction meetings as part of the role.
Assist with the delivery of support to clients by working as part of the support team to ensure clients have access to support when attending all housing and non-housing appointments, assisting in the completion of forms and applying for appropriate benefits
Assist in the delivery of a range of in-house support provisions designed to achieve successful outcomes
Assist the support team with sourcing and facilitating planned move on options for clients where appropriate; in preparing case reports and statistical records
Undertake client welfare checks as directed
Provide front of house support and reception duties, as well as administrative support including day-to-day office duties, including recording income to the service on the system
Utilise the bespoke web-based client management system ATLAS, to accurately record all relevant data promptly
Support and develop volunteers as appropriate
Ensure all practice is in line with relevant legislation, guidelines, and polices to protect clients, colleagues, staff, and visitors from any abuse, accident, or injury
Ensure there is good communication with colleagues so all those working with the clients have the information to assist with achieving the client’s goalsEssential Requirements

Experience providing casework support to vulnerable clients, conducting risk assessments and developing support plans
Motivation towards supporting vulnerable clients to achieve focussed and positive life outcomes
Previous experience of successfully working in a busy environment and/or delivering excellent customer service
DBS dated within the last 12 months or on the update serviceSupporting Futures Consulting acts as both an employer and an agency