Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a CRM Assistant to boost customer engagement through multi-channel strategies!
- Company: Be part of Beauty Bay, a dynamic brand in the beauty industry.
- Benefits: Enjoy a fast-paced work environment with opportunities for growth and creativity.
- Why this job: Make a real impact on customer experiences while developing your skills in a supportive team.
- Qualifications: No prior experience needed; just bring your passion for communication and data-driven strategies!
- Other info: Perfect for high school and college students looking to kickstart their career in marketing.
The predicted salary is between 28800 - 43200 £ per year.
Job Description Role Overview: The CRM Assistant will help to deliver our CRM strategy by planning, supporting, and delivering our multi-channel CRM program across App, Email, and other touchpoints as relevant. You’ll be a part of a fast-paced environment, tasked with driving customer engagement and retention. Key Duties & Responsibilities: Plan and deliver effective communications for customer retention, revenue and engagement:- Install, evaluate and improve CRM Comms:- Lifecycle automated programs, BAU newsletters, dynamic email content, app push notifications, in-app messaging, and other touchpoint impacts. Leverage data to deliver a personalised and targeted journey for the Beauty Bay customer, and ensure a fluid journey exists to on site content. Ensure effective end-to-end delivery of CRM Comms including planning, briefing, copywriting, set up, proofing, translation, implementation, and campaign / weekly reporting. Execute and help to develop customer segmentation, with communications that are appropriately targeted for best impact with territory and translation consideration. Drive success via the CRM testing programme, ensuring good visibility of overall results and testing mechanics to improve KPIs. Understand and deliver to business objectives, adding a proactive impact to wider business KPIs, including cust…
CRM Assistant employer: BEAUTY BAY
Contact Detail:
BEAUTY BAY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Assistant
✨Tip Number 1
Familiarize yourself with CRM tools and platforms commonly used in the industry. Being able to discuss specific software or methodologies during your interview can demonstrate your readiness for the role.
✨Tip Number 2
Showcase your analytical skills by preparing examples of how you've used data to drive customer engagement in previous roles. This will highlight your ability to leverage data effectively, which is crucial for this position.
✨Tip Number 3
Stay updated on the latest trends in CRM and customer engagement strategies. Mentioning recent developments or successful campaigns during your conversation can set you apart as a knowledgeable candidate.
✨Tip Number 4
Prepare to discuss your experience with multi-channel communication strategies. Be ready to explain how you've successfully engaged customers across different platforms, as this is a key aspect of the CRM Assistant role.
We think you need these skills to ace CRM Assistant
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the CRM Assistant position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in CRM strategies, customer engagement, and data analysis. Use specific examples that demonstrate your ability to deliver effective communications and improve customer retention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for CRM and your understanding of the company's goals. Mention specific projects or experiences where you successfully executed CRM campaigns or improved customer journeys.
Highlight Data-Driven Achievements: In both your CV and cover letter, emphasize any experience you have with data analysis and how it has informed your CRM strategies. Provide metrics or results from past campaigns to illustrate your impact.
How to prepare for a job interview at BEAUTY BAY
✨Know Your CRM Basics
Make sure you understand the fundamentals of CRM strategies and tools. Be prepared to discuss how you've used CRM systems in the past and how they can drive customer engagement and retention.
✨Showcase Your Data Skills
Since leveraging data is key for this role, be ready to talk about your experience with data analysis. Highlight any specific tools or methods you've used to personalize customer journeys.
✨Prepare for Scenario Questions
Expect questions that ask you to solve hypothetical problems related to CRM communications. Practice articulating your thought process and how you would approach planning and executing a campaign.
✨Demonstrate Your Communication Skills
As a CRM Assistant, effective communication is crucial. Be prepared to showcase your writing skills and discuss how you tailor messages for different customer segments.
