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- Tasks: Drive sales growth and manage relationships with National Account customers.
- Company: Join a long-standing client known for its commitment to excellence.
- Benefits: Enjoy a competitive salary, car allowance, and a 10% bonus.
- Why this job: Be part of a dynamic team focused on strategic planning and customer satisfaction.
- Qualifications: Experience in account management and strong relationship-building skills required.
- Other info: This role offers national coverage, perfect for those who love travel.
The predicted salary is between 33000 - 77000 £ per year.
Location - National coverage
Salary - up to £55,000 with car allowance and 10% bonus
SF Recruitment are delighted to be retained and working with one of our long-standing clients to recruit a National Account Manager.
As the National Account Manager you will be responsible for securing, maintaining and driving sales growth for the business from its National Account customers. Building relationships with key contacts, identifying and maximizing opportunities through the use of strategic planning and the setting of customer objectives.
You will be working with the internal branch operations and business functions to manage services according to contract SLA measures and targets, in dealing with customer branch/vendor networks, with the aim of maximising all potential sales, reducing costs by improving parts availability and increasing responsiveness throughout.
Job Duties:
- Manage a set of National Accounts to deliver all sales and margin targets set across the portfolio.
- Establish and deliver Strategic Objectives set per client.
- Define rules of engagement for all customers and ensure full delivery against agreed Service Level Agreements (SLA).
- Be a point of escalation for all National Account queries.
- Work with branch and customer local contacts to ensure consistency in UK wide service delivery.
- Proactively encourage and manage all relevant customer complaints through to resolution and to establish root cause.
- Support the capture of customer satisfaction and work with NAD to deliver service quality improvement.
- Cultivate and maintain effective business relationships with executive decision makers in customer portfolio.
- Provide support to National Account Director in delivering set objectives.
- Work with the Operations team department heads and senior management to get the best performance from employees.
- Support development and implementation of policies and procedures.
If you feel you have the right skills for this role please apply today or contact me directly.
National Account Manager employer: SF Recruitment
Contact Detail:
SF Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Account Manager
✨Tip Number 1
Network with professionals in the industry, especially those who are already working as National Account Managers. Attend relevant events or webinars to connect with potential colleagues and learn about their experiences.
✨Tip Number 2
Research the company thoroughly. Understand their products, services, and market position. This knowledge will help you tailor your conversations and demonstrate your genuine interest during interviews.
✨Tip Number 3
Prepare specific examples of how you've successfully managed accounts in the past. Highlight your strategic planning skills and ability to build relationships with key decision-makers, as these are crucial for this role.
✨Tip Number 4
Stay updated on industry trends and challenges that may affect national accounts. Being knowledgeable about current issues will allow you to engage in meaningful discussions and showcase your expertise during the interview process.
We think you need these skills to ace National Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and sales growth. Use specific examples that demonstrate your ability to build relationships and achieve targets, as these are key aspects of the National Account Manager role.
Craft a Compelling Cover Letter: Write a cover letter that addresses the specific requirements mentioned in the job description. Emphasise your strategic planning skills and your experience in managing customer relationships, as well as your ability to resolve complaints effectively.
Showcase Your Achievements: In both your CV and cover letter, include quantifiable achievements that reflect your success in previous roles. For example, mention any sales targets you exceeded or successful projects you led that improved service delivery.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a managerial position.
How to prepare for a job interview at SF Recruitment
✨Research the Company
Before your interview, make sure to thoroughly research the company and its National Account Manager role. Understand their products, services, and market position. This will help you tailor your answers and demonstrate your genuine interest in the company.
✨Prepare for Behavioural Questions
Expect questions that assess your ability to build relationships and manage accounts. Prepare examples from your past experiences that showcase your skills in strategic planning, problem-solving, and customer relationship management.
✨Know Your Numbers
As a National Account Manager, you'll be expected to drive sales growth. Be ready to discuss your previous sales achievements, targets met, and how you contributed to revenue growth. Quantifying your successes will make a strong impression.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the company's strategic objectives for their national accounts or how they measure success in this role. This shows your engagement and forward-thinking mindset.
