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- Tasks: Develop, install, and maintain IT systems while troubleshooting technical issues.
- Company: Join Protein Works, a leading healthy food brand dedicated to nutrition and wellness.
- Benefits: Enjoy free snacks, hybrid working, private healthcare, and a fantastic bonus scheme.
- Why this job: Be part of a fast-growing company that values innovation and excellence in health.
- Qualifications: Background in IT or systems engineering with strong analytical and technical skills required.
- Other info: Opportunity to mentor junior team members and work in an Agile environment.
The predicted salary is between 36000 - 60000 £ per year.
At Protein Works we rely on our IT systems to power the solutions across all functions at our new state of the art facility PW Campus. A Systems Engineer will be responsible for developing, installing and maintaining company-wide systems. Duties will include updating computer software, installing new hardware and troubleshooting technical problems. The selected candidate will need to demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security. Qualified systems engineers will have a background in IT, computer systems engineering, or systems engineering and analysis.
Duties and responsibilities:
- Oversee the design and implementation of integrations between e-commerce, ERP, WMS, and internal business applications.
- Define best practices for API usage, middleware solutions, and data synchronisation across platforms.
- Collaborate with the development team to ensure robust, scalable, and secure system integrations.
- Ensure compliance with data security and privacy regulations (e.g., GDPR, PCI-DSS).
- Monitor and maintain system performance, availability, and reliability across integrated applications.
- Identify and address performance bottlenecks, working closely with the development team to implement optimisations.
- Help develop and maintain security, backup, and redundancy strategies to minimise downtime and data loss.
- Work with third-party vendors to evaluate and implement new technology solutions where necessary.
- Conduct daily diagnostics and monitoring to identify and resolve system malfunctions.
- Ensure data flows correctly between integrated platforms, identifying and resolving discrepancies.
- Act as a key liaison between IT, development, operations, and external vendors to troubleshoot issues and improve system efficiencies.
- Create and maintain technical documentation and system schematics for integrations and workflows.
- Work closely with developers, business analysts, and senior operational staff to align technical solutions with business objectives.
- Lead discussions on integration design, best practices, and future improvements, ensuring alignment with overall IT strategy.
- Support and mentor junior IT team members, fostering knowledge-sharing and process improvements.
- Provide guidance to non-technical stakeholders, translating complex IT concepts into clear business insights.
- Participate in Agile workflows, leveraging tools such as Atlassian JIRA for project tracking and collaboration.
- Strong analytical skills for diagnosing and resolving integration issues quickly.
- Deep understanding of system integration patterns, APIs (REST, SOAP), and middleware solutions.
- Expertise in SQL and NoSQL databases (e.g., MySQL, MSSQL, Big Query, or similar) for effective data management.
- Familiarity with message queues (RabbitMQ, Apache Kafka, AWS SQS) for asynchronous communication.
- Knowledge of API security and authentication protocols (OAuth, JWT).
- Experience working in environments with CI/CD pipelines, version control (Git), and infrastructure-as-code practices.
- Proven ability to liaise with technical and non-technical stakeholders, bridging gaps between business requirements and technical solutions.
Join Protein Works: Home of the Best Shakes on the Planet. Protein Works® is a multi-award-winning healthy food brand based in the Northwest. Our mission is simple: to help people live healthier & happier lives through the power of nutrition. We employ 170 people across product development, manufacturing, logistics, and head office, all working towards one goal: creating premium, nutrition-packed products at unbeatable value. Our range includes protein shakes, meal shakes, wellness supplements, and high-protein snacks, all crafted for incredible taste and top-tier nutrition. With over 350 million shakes sold worldwide, Protein Works® is one of Europe’s fastest-growing food and beverage brands. We’re obsessed with excellence and innovation, helping over 2 million customers on their journey to better health.
Benefits:
- Free drinks and snacks
- Exclusive staff discount
- Cycle to work scheme
- Hybrid working: WFH on Fridays
- Private Healthcare
- 25 days holiday + all bank holidays
- Pension scheme
- Staff socials and events
- Fantastic Bonus Scheme
IT Systems Engineer employer: Protein Works
Contact Detail:
Protein Works Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Systems Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as SQL, NoSQL databases, and API security protocols. Being able to discuss these technologies confidently during your interview will show that you have the technical knowledge required for the role.
✨Tip Number 2
Highlight any experience you have with system integrations and middleware solutions. Prepare examples of past projects where you successfully implemented or optimised integrations, as this will demonstrate your hands-on experience and problem-solving skills.
✨Tip Number 3
Research Protein Works and their mission to understand their company culture and values. Tailor your conversation during the interview to align your personal values with theirs, showing that you're not just a fit for the role but also for the company.
✨Tip Number 4
Prepare to discuss your experience with Agile methodologies and tools like Atlassian JIRA. Being able to articulate how you've used these tools in previous roles will demonstrate your ability to work effectively within their team structure.
We think you need these skills to ace IT Systems Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT systems engineering. Focus on your technical skills, such as system integration, API usage, and database management, which are crucial for the role at Protein Works.
Craft a Compelling Cover Letter: In your cover letter, express your passion for technology and how it aligns with Protein Works' mission. Mention specific projects or experiences that demonstrate your ability to troubleshoot and optimise systems effectively.
Showcase Technical Competency: Provide examples of past work where you successfully implemented integrations or improved system performance. Highlight your familiarity with tools like JIRA and your understanding of security protocols, as these are key aspects of the job.
Highlight Collaboration Skills: Since the role involves working closely with various teams, emphasise your experience in cross-functional collaboration. Share instances where you acted as a liaison between technical and non-technical stakeholders to achieve project goals.
How to prepare for a job interview at Protein Works
✨Showcase Your Technical Skills
Be prepared to discuss your technical expertise in areas like system integration, APIs, and database management. Highlight specific projects where you've successfully implemented these skills, as this will demonstrate your competency and experience.
✨Understand the Company’s Tech Stack
Research Protein Works' current technology and systems. Familiarise yourself with their e-commerce, ERP, and WMS platforms, as well as any middleware solutions they might use. This knowledge will help you tailor your responses and show genuine interest in the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare examples of how you've diagnosed and resolved technical issues in the past, particularly in high-pressure situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Collaboration Skills
As a Systems Engineer, you'll need to work closely with various teams. Be ready to discuss how you've collaborated with developers, analysts, and non-technical stakeholders in previous roles. Emphasise your ability to bridge the gap between technical and business needs.
