Cluster Sales Manager

The Cumberland draws inspiration from the capital’s love of contemporary music, with a harmonious fusion of comfort and service. In a prime position between Oxford Street and Marble Arch, yet just yards from the oasis of Hyde Park, it’s the perfect base for a rocking time in London. You’ll be close to famous shopping districts, museums and historic landmarks, while a London Underground station is just around the corner, making further exploration a breeze. With 1019 rooms, bars, a restaurant, meeting rooms and all-modern, accessible facilities, The Cumberland is the perfect destination for leisure and business travellers.

Are you an experienced sales professional looking for a new and exciting opportunity? Are you creative, target driven, passionate about what you do and always strive to be a leader in your field? If so, we have the perfect role for you!

Your role will include managing and developing sales throughout the Hotel and conference venue as well as maximising the potential of our hotels. As Sales Manager you will be fully accountable for developing and growing all market segments. Responsible for building and maintaining relationships with key stakeholders both internally and externally you will ideally have experience within a similar environment and will have a track record of winning business over competitors.

What we look for:

• Have a clear understanding of the hotel business mix, budget strategy and support accordingly.
• Deliver the strategic business plan across each assigned segment of the business to achieve the expected revenue uplift.
• Consistently deliver on agreed weekly target activities and demonstrate results from the activity.
• Grow revenue and deliver market share growth through relationship building and understanding of our existing clients.
• Create a deep understanding of each client to unearth other revenue opportunities, i.e. Christmas parties, private dinners, London events etc.
• Understand competitors' business through site visits and knowland reporting.
• Identify innovative ways to drive new sales leads with a structured follow up plan.
• Work closely with hotels within the group to align rate plans and pricing.
• Utilise salesforce.com to enrich client-specific data to build a deep understanding of the accounts, the opportunities that exist and to share key information with the hotels.
• Completely understand the brand you are working within and feel confident presenting to internal and external customers.
• Support the DOSM by working alongside the central Key Account Directors to develop opportunities for new business and to grow existing accounts.
• In conjunction with the DOSM, work with the marketing teams to execute effective promotional strategies to drive incremental revenue.

What’s in it for you?

• Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group.
• Interest-free season ticket loans (conditions apply).
• Access to a 24/7 Employee Assistance Program.
• Pension and Healthcare Schemes.
• Wagestream - get access to earned salary before payday.
• Generous recommend a friend scheme.
• Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent).
• Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal.