At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch service and fun experiences for customers.
- Company: Join Hollywood Bowl Group, a leader in family entertainment with 74 centres across the UK.
- Benefits: Enjoy bonuses, discounts, holiday pay, and access to training programs and mental health support.
- Why this job: Be part of an exciting growth journey while developing your management skills in a fun environment.
- Qualifications: Management experience in leisure, hospitality, or retail; passion for customer service is essential.
- Other info: Flexible shifts, opportunities for advancement, and a commitment to diversity and inclusion.
The predicted salary is between 28800 - 43200 £ per year.
Assistant Manager – Glasgow, Glasgow City About the role Are you a highly motivated, engaging manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further! The Why… Join Hollywood Bowl Group as an Assistant Manager, in return you’ll get: The opportunity to earn an extra £1 per hour, paid to you every month, as part of our monthly bonus scheme The opportunity to earn a centre outperformance bonus A 40-hour contract, plus additional pay for any extra shifts you work 50% off food when you are working Optional pension plan 28 days holiday & additional days holiday with length of service Access to our in-house Centre Manager in Training programme and apprenticeships Free games vouchers every month 30% discount off food and drink for you and up to five friends Access to our Employee Assistance Programme (EAP) for you and your family, plus access to our dedicated Mental Health First Aiders The opportunity to join our healthcare cash plan Financial long service awards A £15 donation to our dedicated charity partner when you complete your induction Enhanced maternity, paternity, adoption, and shared parental leave benefits The What… When joining Hollywood Bowl Group as an Assistant Manager, you will receive a thorough induction, to set you up for success and make sure you are fully trained across all areas of the busy centre, including the lanes, the bar and diner, and the amusements area. Within our fast-paced, dynamic world, you will be at the very centre of the Hollywood Bowl experience, to support the effective operation of the business, injecting fun and positivity into the team and enhancing the customer journey. The role is varied and exciting; your responsibilities will range from coaching and mentoring the team, and running an exceptional operation, front-of-house, to supporting the General Manager back-of-house in delivering on centre goals and financial targets. You will be responsible for guaranteeing that your centre has the best standards and service in the industry to ensure the centre is a safe and fun environment for our customers. To be successful you will have: Management experience, ideally within the leisure, hospitality, or retail industry A passion for customer service Evidence of inspiring and developing large teams A willingness to work nights and weekends Desire for success The Who… Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with 74 centres across the UK and 13 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
Assistant Manager - Glasgow, Glasgow City employer: Hollywood Bowl Group
Contact Detail:
Hollywood Bowl Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Glasgow, Glasgow City
✨Tip Number 1
Show your passion for customer service during the interview. Share specific examples of how you've gone above and beyond to create a positive experience for customers in your previous roles.
✨Tip Number 2
Highlight your management experience by discussing how you've successfully led teams in fast-paced environments. Be ready to talk about your approach to coaching and mentoring team members.
✨Tip Number 3
Demonstrate your understanding of the leisure and hospitality industry. Research Hollywood Bowl Group's values and growth plans, and be prepared to discuss how you can contribute to their success.
✨Tip Number 4
Be flexible and express your willingness to work nights and weekends. This shows that you're committed to the role and ready to support the team during busy times.
We think you need these skills to ace Assistant Manager - Glasgow, Glasgow City
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Assistant Manager position. Tailor your application to highlight your relevant experience in management, customer service, and team development.
Showcase Your Experience: In your CV and cover letter, provide specific examples of your management experience, particularly in the leisure, hospitality, or retail sectors. Highlight any achievements that demonstrate your ability to inspire and develop teams.
Express Your Passion: Make sure to convey your passion for customer service and creating a fun environment. Use language that reflects enthusiasm and positivity, as these qualities are essential for the role at Hollywood Bowl Group.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for an Assistant Manager.
How to prepare for a job interview at Hollywood Bowl Group
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to ensure a great experience for customers in your previous roles.
✨Highlight Your Management Experience
Discuss your management experience clearly, especially in the leisure, hospitality, or retail sectors. Be prepared to provide examples of how you've inspired and developed large teams, as this is crucial for the Assistant Manager role.
✨Demonstrate Your Ability to Work in a Fast-Paced Environment
Since the role involves working in a dynamic environment, share experiences that showcase your ability to thrive under pressure. Talk about how you manage multiple tasks while maintaining high standards of service.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s growth plans and team culture. This shows your genuine interest in the role and helps you understand if the company aligns with your career goals.