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- Tasks: Create and deliver engaging software training programmes for Howden staff.
- Company: Join Howden, a global leader in insurance with 20,000 passionate employees across 100 countries.
- Benefits: Enjoy flexible working hours, hybrid options, and a supportive, diverse workplace culture.
- Why this job: Make a real impact by empowering others through innovative training and collaboration.
- Qualifications: Prior training experience and advanced Microsoft Office skills are essential.
- Other info: We value diversity and support reasonable adjustments to fit your needs.
The predicted salary is between 28800 - 43200 £ per year.
Who are we? Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 20,000 employees spanning over 100 countries. We're moving from strength to strength, expanding our global reach and growing both organically and through strategic, high-quality mergers and acquisitions. By bringing together diverse expertise and perspectives, we're enhancing our unique culture and values, whilst continuing to expand our capability to innovate, and deliver exceptional solutions for our clients.
The Role: To assist in the creation and delivery of software training programmes for Howden staff by training them on Insurance Applications, Microsoft Office and any other tailored system(s) to the required levels.
What you'll be doing:
- Planning, creation and delivery of IT systems and other projects as the need arises both via classroom and virtual.
- Ability to storyboard and deliver eLearning materials using a variety of applications (e.g. Adobe Captivate and Digital Adoption Solutions (DAS) like WalkMe/WhatFix).
- Maintain accurate training records.
- Maintenance of first line user support help functions.
- Collaborating closely with internal stakeholders and other organisations to search out areas for Business training support.
- Delivery of Insurance software applications, MS Office (incl. Teams/O365) to sophisticated level and other tailored internal IT applications as the need arises.
- Ability to assess individual and Group needs.
- Research (where required), plan and prepare/update new/existing materials.
- Make use of new technology such as DAS and Teams for delivery.
- Conduct post training assessments to identify areas of improvement and transfer of knowledge.
Who we're looking for:
- Ability to prioritise work load and balance multiple projects/deliveries.
- Operates in an honest, professional and ethical manner.
- Crucial - Prior training delivery experience (classroom and virtually).
- Crucial – Microsoft Office (Incl. Teams/O365) to advanced level.
- Experience of crafting/maintaining eLearning (preferably on Adobe Captivate and DAS style platforms).
- Attention to detail.
- Highly organised, with good planning/time management skills.
- Able to work independently and use initiative.
- Able to positively react to change.
- Resilient and calm under pressure.
- Team player, networks and able to build balanced relationships.
What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
- Our successes have all come from someone brave enough to try something new.
- We support each other in the small everyday moments and the bigger challenges.
- We are determined to make a positive difference at work and beyond.
Diversity and Inclusion: At Howden we value diversity - there is no one Howden ‘personality type’. Instead, we’re looking for individuals who share the same values as us:
- Our successes have all come from someone brave enough to try something new.
- We support each other, in the small everyday moments and the bigger challenges.
- We are determined to make a positive difference, at work and beyond.
We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.
Reasonable adjustments: We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
Our sustainability promise: We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world.
Contact Detail:
Howden Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Trainer
✨Tip Number 1
Familiarise yourself with the specific software applications mentioned in the job description, such as Adobe Captivate and Digital Adoption Solutions. Having hands-on experience or even creating a small project using these tools can demonstrate your capability and enthusiasm for the role.
✨Tip Number 2
Network with current or former employees of Howden on platforms like LinkedIn. Engaging in conversations about their experiences can provide you with valuable insights into the company culture and expectations, which you can reference during interviews.
✨Tip Number 3
Prepare to discuss your previous training delivery experiences in detail. Be ready to share specific examples of how you've successfully engaged learners, adapted to different learning styles, and used technology to enhance training outcomes.
✨Tip Number 4
Showcase your organisational skills by preparing a mock training session or eLearning module. This will not only highlight your planning abilities but also give you a practical example to discuss during your interview, demonstrating your proactive approach.
We think you need these skills to ace Software Trainer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in software training, particularly with Microsoft Office and eLearning tools like Adobe Captivate. Use specific examples to demonstrate your skills in delivering training both in-person and virtually.
Craft a Compelling Cover Letter: In your cover letter, express your passion for training and development. Mention how your values align with Howden's commitment to diversity and inclusion, and provide examples of how you've positively impacted previous teams or projects.
Showcase Your Technical Skills: Clearly outline your proficiency in Microsoft Office, especially Teams and O365, as well as any experience with Digital Adoption Solutions. Highlight any specific projects where you used these tools to enhance training delivery.
Prepare for Potential Assessments: Be ready to discuss your training methodologies and how you assess the effectiveness of your training sessions. Consider preparing examples of past training sessions and the outcomes, as this may be a topic during interviews.
How to prepare for a job interview at Howden
✨Showcase Your Training Experience
Make sure to highlight your previous training delivery experience, both in-person and virtually. Be prepared to discuss specific examples of how you've successfully engaged learners and adapted your methods to suit different audiences.
✨Demonstrate Technical Proficiency
Since the role requires advanced knowledge of Microsoft Office and eLearning tools like Adobe Captivate, be ready to discuss your expertise in these areas. You might even want to prepare a brief demonstration or example of your work with these tools.
✨Emphasise Collaboration Skills
Collaboration is key in this role, so be prepared to talk about how you've worked with internal stakeholders or teams in the past. Share examples of how you’ve built relationships and supported others in achieving their training goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle multiple projects and adapt to change. Think of scenarios where you've had to prioritise tasks or manage pressure, and be ready to explain your thought process and outcomes.
