Salesforce Administrator

Our client has a vacancy in their expanding team for a Salesforce administrator. You will report into the CRM Manager and be comfortable working at pace within an agile environment – the role requires previous experience and offers development opportunities within the organisation.

Responsibilities:

• Administration and support of Salesforce users
• Must be able to prioritise work independently as well as addressing tickets in internal systems and knowing when work should be elevated.
• Lead assigned project work, such as developing new automation and business logic.
• Assist in configuring business-wide changes to the system in an exciting opportunity to be a part of a system re-work.
• Liaise with users to help keep work flowing and ensure systems are efficient for end users.
• Helping to maintain GDPR compliance within a busy and fast-paced environment.

Skills:

• 2-3 years working as a Salesforce administrator.
• Work within an Agile format and utilizing tools such as Jira / confluence/metro retro.
• Experience working with MS Products such as word, PowerPoint, and excel.

Core Salesforce Skills:

• A deep understanding of Salesforce's core features, including objects, fields, record types, page layouts, validation rules, workflow rules, and process builder.
• Proficiency in data import/export, data cleaning, data validation, and data security best practices.
• Ability to create and manage user profiles, roles, permissions, and sharing settings.
• Expertise in creating custom reports, dashboards, and analytic snapshots to provide valuable insights.
• Knowledge of workflow rules, process builder, and flows to automate business processes and streamline workflows.
• Knows how the above work in classic and Lightning versions of salesforce.
• Ability to analyse complex problems and identify creative solutions.

Advanced Salesforce Skills:

• Basic Understanding of HTML and CSS and able utilize these within VisualForce & HTML Email templates.
• Basic understanding of Apex programming to create custom triggers, classes, and Visualforce pages for more complex customizations.
• Proficiency in configuring and customizing Lightning components, Lightning App Builder, and Lightning Flow.
• Experience with integrating Salesforce with other systems using APIs, web services, and middleware tools.
• Knowledge of data migration tools and techniques to move data between Salesforce orgs.
• Understanding of Salesforce security best practices, including data privacy, access controls, and auditing.

About You:

• Effective communication skills to interact with both technical and non-technical stakeholders.
• Meticulous attention to detail to ensure accuracy and consistency.
• Willingness to learn new technologies and adapt to changing business requirements.
• Basic project management skills to manage Salesforce projects and implementations.

Certifications (Optional but Beneficial):

• Salesforce Administrator Certification
• Salesforce Administrator Advanced Admin Certification
• Salesforce Platform App Builder Certification
• Salesforce Platform Developer I Certification