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For Companies At a Glance
- Tasks: Assist clients with policy changes and renewals in a supportive team environment.
- Company: Join a fast-growing Commercial Insurance Broker prioritising customer experience.
- Benefits: Enjoy hybrid working, career progression, and a positive work culture with great perks.
- Why this job: Be part of a friendly team that values integrity, teamwork, and personal growth.
- Qualifications: Customer-focused with strong communication skills; insurance experience is a plus but not essential.
- Other info: We embrace inclusivity and support requests for adjustments to ensure everyone feels welcome.
the role.
Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description.
Working within an innovative and rapidly growing Commercial Insurance Broker in Ipswich, this is an insurance job like no other with a complete focus on the customer experience and their satisfaction.
You will be part of a small customer care team with a focus on assisting existing customers if they need to make any amendments to their policies, change their details/address or assist them when it comes to renewal time to check if anything has changed and anything else a customer might need from you and offer quotes etc.
You will be joining a team of 12 with various degrees of experience, but who are all there to help each other and to make sure the client experience and your own work experience are second to none.
why you should apply.
This role provides a fantastic opportunity to grow your career within a dynamic and supportive team. You\’ll have access to cutting-edge tools, expert training, and a structured workflow to help you succeed. You will focus on building meaningful customer relationships and delivering excellent service. Plus, you\’ll be joining a forward-thinking company that values teamwork, integrity, and exceptional customer care. Plkease note, due to location, you will need to have your own car for this position.
what were looking for.
Someone with a passion for Customer Service, a willingness to learn and able to adapt quickly. Commercial Insurance experience would be a distinct advantage, but a good general insurance background or the eagerness to get into the insurance industry would also be considered. You need to be a good listener and communicator, lots of clients will be small businesses so you need to be patient and explain policies clearly. You must have a team mentality and be engaged as well as being professional and supportive.
At polkadotfrog, we are dedicated to ensuring both client and candidate satisfaction. We value inclusivity and welcome requests for reasonable adjustments, whether for accessibility or information in an alternative format.
Our Specialist Consultants bring expertise, passion, and dedication to delivering a professional, personalised, and quality service. Our mission is simple—to create positive relationships, built on honesty, transparency, and thoughtfulness, for both employers and job seekers
Contact Detail:
Polkadotfrog Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Account Executive
✨Tip Number 1
Familiarise yourself with the commercial insurance landscape. Understanding the key players, trends, and challenges in the industry will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled client queries or resolved issues in the past. This will demonstrate your ability to provide exceptional service, which is a top priority for us.
✨Tip Number 3
Network with professionals in the insurance sector. Attend industry events or join online forums to connect with others in the field. This can lead to valuable insights and potential referrals that may help you land the job.
✨Tip Number 4
Prepare to discuss your adaptability and teamwork skills. Think of specific instances where you've worked collaboratively in a team setting or adapted to changes, as these qualities are essential for success in our supportive environment.
We think you need these skills to ace Insurance Account Executive
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Insurance Account Executive position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service and insurance. Use bullet points to make it easy to read, and quantify your achievements where possible to demonstrate your impact.
Write a Strong Cover Letter: Your cover letter should express your passion for customer service and your eagerness to work in commercial insurance. Mention specific examples of how you've provided excellent service in the past and how you can contribute to the team.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the insurance industry.
How to prepare for a job interview at Polkadotfrog
✨Showcase Your Customer Service Skills
Since the role focuses heavily on delivering exceptional customer service, be prepared to share specific examples from your past experiences. Highlight situations where you went above and beyond for a client or resolved a challenging issue.
✨Demonstrate Your Knowledge of Insurance
Even if you don't have extensive experience in commercial insurance, showing that you've done your homework can set you apart. Familiarise yourself with common terms, policies, and trends in the industry to discuss intelligently during the interview.
✨Emphasise Team Collaboration
This position requires working closely with a team. Be ready to discuss how you’ve successfully collaborated with others in previous roles. Share examples of how you supported colleagues or contributed to team goals.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and opportunities for growth. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
