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- Tasks: Collaborate with teams to gather and document business requirements for Salesforce/nCino.
- Company: Join a leading firm in banking and financial services, driving innovation and efficiency.
- Benefits: Enjoy flexible working options, professional development opportunities, and a vibrant team culture.
- Why this job: Be the vital link between business and tech, making a real impact on financial solutions.
- Qualifications: 5+ years as a Business Analyst in regulated industries, with strong Salesforce experience.
- Other info: Ideal for those passionate about continuous improvement and enhancing user experiences.
The predicted salary is between 28800 - 48000 £ per year.
Key Responsibilities:
- Work closely with business stakeholders, product owners, developers, and QA teams to gather and document clear, concise, and testable business and system requirements.
- Translate business needs into detailed user stories and acceptance criteria for the Salesforce/nCino implementation.
- Lead and facilitate workshops, requirement-gathering sessions, and stakeholder interviews across various teams.
- Act as the bridge between business and technical teams to ensure seamless communication and delivery.
- Support end-to-end solution delivery, including functional design reviews, UAT planning/execution, and change management.
- Document current and future state business processes, identifying opportunities for improvement and automation.
- Drive enhancements and continuous improvement initiatives post-implementation.
- Maintain deep understanding of the Salesforce platform and nCino solutions, particularly in areas like loan origination, credit approval, covenant tracking, and onboarding.
Required Skills & Experience:
- ~5+ years of experience as a Business Analyst within banking, financial services, or similar regulated industries.
- ~ Strong experience working on Salesforce projects, ideally with exposure to nCino.
- ~ Excellent understanding of commercial lending, credit workflows, and financial products.
- ~ Experience delivering end-to-end CRM or core banking platform implementations.
- ~ Ability to write high-quality business documentation, user stories, and process flows.
- ~ Proficiency in tools such as Jira, Confluence, Lucidchart, or Visio.
- ~ Strong stakeholder management and facilitation skills.
- ~ Familiarity with Agile/Scrum delivery methodologies.
- ~ Exceptional analytical and problem-solving abilities.
Preferred Qualifications:
- Previous experience on a Salesforce/nCino implementation within a UK or European bank.
- Salesforce Administrator or Business Analyst certification (preferred).
- Experience with regulatory and compliance processes in financial services.
- Strong communication skills in both business and technical language.
Analyst / Business Analyst employer: Glocomms
Contact Detail:
Glocomms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Analyst / Business Analyst
✨Tip Number 1
Network with professionals in the banking and financial services sector, especially those who have experience with Salesforce and nCino. Attend industry events or webinars to connect with potential colleagues and learn more about the latest trends and requirements in the field.
✨Tip Number 2
Familiarise yourself with the specific functionalities of Salesforce and nCino, particularly in areas like loan origination and credit workflows. Consider taking online courses or certifications to deepen your understanding and demonstrate your commitment to mastering these platforms.
✨Tip Number 3
Prepare for interviews by practising how to articulate your experience in gathering requirements and facilitating workshops. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your analytical skills and stakeholder management abilities.
✨Tip Number 4
Stay updated on regulatory changes and compliance processes within the financial services industry. This knowledge will not only enhance your credibility but also help you engage in meaningful discussions during interviews, demonstrating your awareness of the challenges faced by businesses in this sector.
We think you need these skills to ace Analyst / Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Business Analyst, particularly in banking or financial services. Emphasise your familiarity with Salesforce and nCino, and include specific examples of projects you've worked on that align with the job description.
Craft a Compelling Cover Letter: In your cover letter, address how your skills and experiences meet the key responsibilities outlined in the job description. Mention your ability to translate business needs into user stories and your experience with stakeholder management.
Showcase Your Technical Skills: Include any relevant tools you are proficient in, such as Jira, Confluence, or Lucidchart, in your application. Highlight your experience with Agile/Scrum methodologies and your understanding of commercial lending processes.
Prepare for Potential Questions: Think about how you would answer questions related to your experience with Salesforce implementations and your approach to gathering requirements. Be ready to discuss specific examples that demonstrate your analytical and problem-solving abilities.
How to prepare for a job interview at Glocomms
✨Know Your Salesforce Inside Out
Make sure you have a solid understanding of the Salesforce platform and nCino solutions. Be prepared to discuss specific features, especially those related to loan origination and credit workflows, as this will demonstrate your expertise and relevance to the role.
✨Prepare for Scenario-Based Questions
Expect to be asked about past experiences where you've gathered requirements or facilitated workshops. Prepare specific examples that showcase your analytical skills and how you've successfully bridged the gap between business and technical teams.
✨Showcase Your Documentation Skills
Since writing high-quality business documentation is crucial for this role, bring samples of user stories or process flows you've created in the past. This will help illustrate your ability to communicate complex information clearly and effectively.
✨Familiarise Yourself with Agile Methodologies
As the role involves working within Agile/Scrum frameworks, brush up on these methodologies. Be ready to discuss how you've applied Agile principles in previous projects and how they can enhance collaboration and delivery in the context of Salesforce implementations.
