F&B Service Expert/Waitor/Waitress/Casual

F&B Service Expert/Waitor/Waitress/Casual

Hertford Full-Time No home office possible
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At a Glance

  • Tasks: Deliver exceptional service and create memorable dining experiences for guests.
  • Company: Join Marriott Hotels, a global leader in hospitality with a commitment to innovation and comfort.
  • Benefits: Enjoy learning opportunities, recognition programs, wellbeing initiatives, and team camaraderie.
  • Why this job: Be part of a supportive community where your contributions matter and you can grow.
  • Qualifications: No prior experience required; just bring your passion for service and a positive attitude.
  • Other info: Join a diverse team and embrace the chance to make a real impact on guest experiences.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you. With its fragrant walled gardens, stately Jacobean country house & 200 acres of Hertfordshire parkland, the historic Hanbury Manor Marriott Hotel & Country Club makes a lasting impression. Marriott International the world’s largest hotel company with more than 500 global locations and 600,000 associates worldwide is redefining the art of hosting so that our guests can travel brilliantly. Combining old school, classic elegance and impressive grandeur with a contemporary, holistic approach, Hanbury Manor Marriott delivers premium choices, sophisticated style, and well-crafted experiences for the discerning. Explore our very big world. We are looking for a passionate Food & Beverage Service Expert to join our wonderful team at Hanbury Manor. You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by what’s possible and discover your own future. Begin your purpose, belong to a global community, and become the best version of you. At Marriott…Be you. The impact you’ll make. Breakfast, lunch or dinner, the best meals aren’t just made by our brilliant chefs. They’re made even more memorable by the great service our guests enjoy. As one of our Food & Beverage Service Experts you’ll make sure you know every dish on the menu, so you can make recommendations and answer any questions customers may have. You’ll make sure their food and drinks are served quickly, efficiently and with a smile – and if there are any issues, you’ll deal with them right away. Thanks to you, our guests will feel well-fed, happy and wanting to come back for more. What you’ll do Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around, managing the menu, and taking a hands-on approach to work. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time. Perks you deserve. You’ll be supported in and out of the workplace through: Learning and development opportunities Recognition programs Wellbeing programs Encouraging management Team-spirited colleagues Meals at work Uniform Come and join us today, and become part of the Marriott family. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. AMRT1_UKCT

F&B Service Expert/Waitor/Waitress/Casual employer: Hanbury Manor Marriott Hotel & Country Club

At Marriott Hotels, we pride ourselves on being an exceptional employer, offering a vibrant work culture that emphasizes teamwork, innovation, and personal growth. As a Food & Beverage Service Expert at the stunning Hanbury Manor, you'll enjoy comprehensive training and development opportunities, recognition programs, and a supportive management team, all while working in a luxurious environment surrounded by beautiful parkland. Join us to be part of a global community where your contributions are valued, and you can truly thrive in your career.
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Contact Detail:

Hanbury Manor Marriott Hotel & Country Club Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land F&B Service Expert/Waitor/Waitress/Casual

✨Tip Number 1

Familiarize yourself with the JW Marriott brand and its values. Understanding their commitment to exceptional service and employee well-being will help you align your approach during the interview process.

✨Tip Number 2

Showcase your passion for hospitality by sharing personal experiences where you went above and beyond for guests. This will demonstrate your alignment with Marriott's mission of 'Wonderful Hospitality. Always.'

✨Tip Number 3

Prepare to discuss how you handle challenging situations with guests. Highlighting your problem-solving skills and ability to maintain a positive attitude under pressure will resonate well with the hiring team.

✨Tip Number 4

Network with current or former employees of Marriott Hotels. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.

We think you need these skills to ace F&B Service Expert/Waitor/Waitress/Casual

Customer Service Skills
Knowledge of Food and Beverage
Communication Skills
Attention to Detail
Problem-Solving Skills
Teamwork
Time Management
Multitasking
Adaptability
Positive Attitude
Sales Skills
Conflict Resolution
Professional Appearance
Ability to Work in a Fast-Paced Environment

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Food & Beverage Service Expert. Familiarize yourself with the expectations around guest service and the importance of creating memorable dining experiences.

Tailor Your CV: Customize your CV to highlight relevant experience in food and beverage service. Emphasize any previous roles where you provided exceptional customer service or worked in a fast-paced environment.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of Marriott's commitment to 'Wonderful Hospitality. Always.' Share specific examples of how you've gone above and beyond for guests in past roles.

Showcase Your Personality: In your application, let your personality shine through. Marriott values genuine and intuitive associates, so express your enthusiasm for working in a team-oriented environment and your dedication to guest satisfaction.

How to prepare for a job interview at Hanbury Manor Marriott Hotel & Country Club

✨Know the Menu Inside Out

As a Food & Beverage Service Expert, it's crucial to familiarize yourself with the menu. Be prepared to discuss your favorite dishes and how you would recommend them to guests. This shows your passion for the role and enhances the guest experience.

✨Emphasize Your Customer Service Skills

Marriott Hotels pride themselves on exceptional service. During the interview, share specific examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to handle difficult situations with grace and professionalism.

✨Show Your Team Spirit

The job requires collaboration with various team members. Discuss your experiences working in a team environment and how you contribute to a positive workplace culture. Mention any instances where you helped foster camaraderie among colleagues.

✨Demonstrate Your Adaptability

In the hospitality industry, things can change rapidly. Share examples of how you've adapted to unexpected challenges in past jobs. This will illustrate your ability to remain calm under pressure and ensure a seamless experience for guests.

F&B Service Expert/Waitor/Waitress/Casual
Hanbury Manor Marriott Hotel & Country Club
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