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For Companies At a Glance
- Tasks: Provide 1st line support and troubleshoot IT issues in a dynamic legal environment.
- Company: Join a growing team in the legal sector, known for its innovation and support.
- Benefits: Enjoy a competitive salary of £29,000 and opportunities for professional growth.
- Why this job: Be part of a vibrant team that values excellent customer service and technical expertise.
- Qualifications: Experience in IT support, especially in legal tech, is a plus; driving license required.
- Other info: This role does not offer sponsorship, so applicants must have the right to work in the UK.
The predicted salary is between 17400 - 34800 £ per year.
I am working on an exciting new opportunity with my client in the legal sector. We are looking for a keen and driven 1st Line Support Technician to join the growing and dynamic team based in Sheffield. Experience working in the legal industry is a huge plus!
Technical Stack:
- Windows Server
- Legal Technologies
- Office 365
- DNS/DHCP
- Azure AD
- Routing / Networks
- Excellent Customer Service
A Driving License is required! Sponsorship is not available with this role.
Information Technology Technician employer: In Technology Group
Contact Detail:
In Technology Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Technician
✨Tip Number 1
Familiarise yourself with the specific legal technologies mentioned in the job description. Having a solid understanding of these tools will not only boost your confidence but also show your potential employer that you're genuinely interested in the role.
✨Tip Number 2
Brush up on your customer service skills, as this role requires excellent communication with clients. Consider preparing examples from your past experiences where you successfully resolved technical issues while maintaining a positive rapport with users.
✨Tip Number 3
Make sure to highlight any experience you have with Windows Server, Office 365, and Azure AD during your conversations. Being able to discuss your hands-on experience with these technologies will set you apart from other candidates.
✨Tip Number 4
Since a driving license is required, be prepared to discuss your availability for travel or commuting. Showing that you are ready and willing to meet this requirement can demonstrate your commitment to the role.
We think you need these skills to ace Information Technology Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly any roles involving Windows Server, Office 365, and legal technologies. Use keywords from the job description to catch the employer's attention.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT and customer service. Mention any specific experiences you have in the legal sector and how they relate to the role of an IT Technician.
Highlight Technical Skills: In your application, clearly list your technical skills related to DNS/DHCP, Azure AD, and networking. Provide examples of how you've successfully used these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in an IT role.
How to prepare for a job interview at In Technology Group
✨Know Your Technical Stack
Familiarise yourself with the technical stack mentioned in the job description, especially Windows Server, Office 365, and Azure AD. Be prepared to discuss your experience with these technologies and how you've used them in previous roles.
✨Highlight Customer Service Skills
As this role requires excellent customer service, think of examples where you've successfully resolved issues for users. Be ready to explain your approach to handling difficult situations and ensuring user satisfaction.
✨Research the Legal Sector
Since experience in the legal industry is a plus, do some research on common IT challenges faced by legal firms. This will help you demonstrate your understanding of the sector and how you can contribute to their specific needs.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company. You might ask about the team dynamics or the types of projects you'll be working on.
