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- Tasks: Provide technical support and troubleshoot issues for external clients.
- Company: Join a growing MSP known for its collaborative culture and professional development.
- Benefits: Enjoy on-site parking, monthly socials, paid training, and clear career progression.
- Why this job: Work with cutting-edge Microsoft technologies in a supportive, fast-paced environment.
- Qualifications: Experience in IT support within an MSP environment is essential.
- Other info: This role offers a fantastic opportunity for ambitious individuals to advance their careers.
The predicted salary is between 20000 - 28000 £ per year.
Are you an IT Support Engineer with MSP experience, looking for your next challenge? Our client is growing and looking for a skilled engineer to join their team. You will be working with the latest Microsoft technologies in a fast-paced, supportive environment.
As part of their team, you’ll be providing technical support to a range of external clients, troubleshooting issues, and implementing solutions that keep businesses running smoothly. They pride themselves on their collaborative culture, professional development opportunities, and excellent staff retention.
What they offer:
- On-site parking
- Monthly team social events
- Paid-for Microsoft certifications and training
- Clear career progression opportunities
What you’ll be working with:
- Microsoft 365 & Exchange
- Windows Server
- Active Directory & Group Policy
- Azure cloud services
- Networking – firewalls, VPNs, DNS, DHCP
- Hyper-V / VMware virtualisation
Experience working within an MSP environment is required. This is a fantastic opportunity for an ambitious IT Support Engineer looking to grow their skills and take the next step in their career. If this sounds like you, apply now and become part of their team!
Contact Detail:
Allegiance Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft 365, Azure, and Active Directory. Having hands-on experience or even personal projects that showcase your skills with these tools can set you apart from other candidates.
✨Tip Number 2
Network with current or former employees of the company through platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare for common technical support scenarios that you might encounter in the role. Practising troubleshooting methods and solutions for issues related to Windows Server, networking, and virtualisation will help you demonstrate your problem-solving skills effectively.
✨Tip Number 4
Showcase your enthusiasm for professional development by researching the latest trends in IT support and mentioning any relevant certifications you plan to pursue. This demonstrates your commitment to growth and aligns with the company's focus on training and career progression.
We think you need these skills to ace IT Support Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in IT support and MSP environments. Include specific technologies you've worked with, such as Microsoft 365, Windows Server, and Azure cloud services.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT support and your ability to troubleshoot and implement solutions. Mention your experience with the latest Microsoft technologies and how you can contribute to the company's collaborative culture.
Highlight Relevant Skills: In your application, emphasise skills that are crucial for the role, such as problem-solving, communication, and teamwork. Mention any certifications or training related to Microsoft technologies that you possess or are pursuing.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Allegiance Group
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Microsoft technologies, especially Microsoft 365, Windows Server, and Azure. Highlight specific instances where you've successfully troubleshot issues or implemented solutions in a previous role.
✨Demonstrate Your MSP Experience
Since the role requires experience in an MSP environment, be ready to share examples of how you've managed multiple clients and prioritised tasks effectively. This will show that you understand the fast-paced nature of the job.
✨Emphasise Team Collaboration
The company values a collaborative culture, so mention any experiences where you've worked as part of a team to solve problems or improve processes. This could include team projects or social events that fostered teamwork.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's culture, professional development opportunities, and the technologies they use. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
