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- Tasks: Join us as an AV Venue Technician, ensuring seamless events and training staff on new systems.
- Company: We're the UK's market leader in AV solutions with a professional delivery team.
- Benefits: Enjoy a competitive salary up to £33,000 plus company benefits and opportunities for growth.
- Why this job: Be part of a dynamic team, solve real-time challenges, and make an impact in live events.
- Qualifications: Prior AV experience is essential; skills in video editing and training others are a bonus.
- Other info: Must be within commuting distance of Sheffield and have a full UK driving licence.
The predicted salary is between 19800 - 33000 £ per year.
We are seeking a skilled, enthusiastic, well-mannered AV Venue Technician to help us and our customers provide seamless life events. Working with venue operations staff alongside our internal creative and technical teams, you will run the day-to-day events and ensure all equipment is maintained in good operational condition within our venues. You will provide training and support on site through the initial weeks of operation of these new facilities, to ensure the site team have confidence in operating the new systems/products we have implemented.
We’re the UK market leader at what we do, with a tremendous and professional delivery team. We’ll need all your professional events and technical experience; you will need to think on your feet and be prepared to step up and deal with fast-changing, sometimes difficult situations. You will need to live within commuting distance of Sheffield, ideally.
Key Responsibilities- Train site staff on how to operate day-to-day services and on basic system operations
- Ensuring the smooth operations of AV events at the venue
- Scheduling maintenance tasks for AV equipment
- Working with the internal creative team to ensure content is tested and delivered in the correct event formats
- Dynamic solving problems as issues arise
- Documenting issues and feedback to help with future solution development
- Communicating with venue operations staff and customers about the elements of a service and demonstrating the equipment/product’s functionalities to help future sales
- Assist project producers/product managers in the productisation of the packages developed within the trial venue
- Feedback to desktop developers, testers, delivery managers, and customer technical support and customer relationship colleagues to manage the delivery of improvements and new products
- Support with the launch of new features and product improvements out to market through Customer Success, Customer Services, Marketing and Go to Market teams
- Support with Change Management for anyone impacted
- Help understand risks and issues
- Provide support to the wider team on less busy site days
- Maintain communication with stakeholders throughout the business
- Generally, get stuck-in and hands-on with a small and fast-moving team
- Prior AV experience (Video & Projection as a primary focus are a bonus) with a range of professional experience such as end-to-end projects, new system set up, user training, problem solving, etc.
- Experience documenting procedures and processes with the ability to train others would be beneficial
- Experience in basic video editing, presentation creation, and Photoshop skills
- Proactive & Resourceful - ability to identify issues quickly and develop practical solutions
- Ability to travel and be away from home regularly (within the UK)
- Full UK driving licence
- Good Communicator: Ability to convey complex ideas clearly and effectively to diverse audiences
- Attention to Detail: Meticulous in planning, execution, and quality assurance
- Entrepreneurial: Innovative and proactive in identifying opportunities and driving growth
- Fast Paced: Comfortable working in a dynamic and rapidly changing environment
- Growth mindset - Keen to expand technical skillset and learn new technologies and tools
AV Venue Technician employer: JacobsMassey AV Specialists
Contact Detail:
JacobsMassey AV Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AV Venue Technician
✨Tip Number 1
Familiarise yourself with the latest AV technologies and trends. Being knowledgeable about current equipment and software will not only help you during interviews but also demonstrate your passion for the role.
✨Tip Number 2
Network with professionals in the AV industry. Attend local events or join online forums to connect with others who work in similar roles. This can lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare to showcase your problem-solving skills. Think of specific examples from your past experiences where you successfully resolved technical issues under pressure, as this is a key aspect of the job.
✨Tip Number 4
Demonstrate your training abilities. Be ready to discuss how you've trained others in the past, as this role involves teaching site staff about new systems and equipment.
We think you need these skills to ace AV Venue Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant AV experience, especially in video and projection. Emphasise any roles where you trained others or managed equipment, as these are key responsibilities for the AV Venue Technician position.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your problem-solving skills and ability to work in fast-paced environments, as well as your proactive approach to training and support.
Showcase Relevant Skills: Clearly outline your technical skills, such as video editing and presentation creation, in your application. Highlight your attention to detail and communication skills, as these traits are essential for the role.
Prepare for Potential Questions: Think about how you would handle common challenges in AV events. Be ready to discuss past experiences where you successfully solved problems or trained others, as this will demonstrate your suitability for the role during any interviews.
How to prepare for a job interview at JacobsMassey AV Specialists
✨Showcase Your AV Experience
Be prepared to discuss your previous AV experience in detail, especially focusing on video and projection. Highlight specific projects you've worked on, the challenges you faced, and how you overcame them.
✨Demonstrate Problem-Solving Skills
Since the role requires dynamic problem-solving, think of examples where you've had to think on your feet. Share stories that illustrate your resourcefulness and ability to handle fast-changing situations.
✨Communicate Clearly
As a good communicator is essential for this role, practice explaining complex technical concepts in simple terms. This will show your ability to train others and convey information effectively.
✨Prepare for Hands-On Scenarios
Expect practical questions or scenarios during the interview. Be ready to demonstrate your hands-on skills with AV equipment and discuss how you would approach training site staff on new systems.
