Debt Manager

Debt Recoveries & Collections Manager

Location: London

Salary: 80 -120k (subject to experience)

Type: Permanent, Full-Time (3/2 Hybrid)

Industry: Private Banking

We are working with a respected private bank renowned for its personalised approach to high-net-worth clients and tailored mortgage solutions, including both residential and buy-to-let lending .

As part of continued growth and a commitment to robust credit management, we are seeking an experienced Debt Recoveries & Collections Manager to join their team.

This is a key hire for the business and will play a pivotal role in managing recovery strategies across a complex mortgage book, engaging with legal partners, and ensuring full regulatory compliance.

The Role:

As Debt Recoveries & Collections Manager, you will be responsible for leading and executing recovery activities across delinquent mortgage and buy-to-let accounts. You will work closely with solicitors, asset managers, and internal stakeholders to ensure recoveries are handled professionally, efficiently, and in line with regulatory standards.

Key Responsibilities:

• Manage a portfolio of distressed mortgage and buy-to-let cases through the full recovery lifecycle.
• Instruct and liaise with solicitors and third-party service providers, including receivers and asset managers.
• Ensure full adherence to regulatory requirements (including FCA, PRA, and GDPR) and internal compliance policies.
• Support litigation and enforcement action where appropriate, maintaining accurate documentation and case progression.
• Produce and analyse MI reports to track performance, trends, and case outcomes.
• Provide insights and recommendations to senior management on portfolio risk and recovery strategies.
• Work collaboratively with Risk, Credit, and Legal teams on complex or sensitive matters.

Ideal Candidate Profile:

• Demonstrable experience in debt recoveries and collections , ideally within the private banking, mortgage lending , or buy-to-let space.
• Strong working knowledge of UK legal and regulatory frameworks relating to debt recovery, repossession, and litigation.
• Confident managing solicitor relationships and comfortable overseeing legal processes.
• Commercially astute with the ability to balance client care and business outcomes.
• Exceptional attention to detail, organisational skills, and a proactive mindset.
• Excellent communication and stakeholder engagement skills.

What’s on Offer:

• A rare opportunity to join a highly regarded private bank with a stable, values-led culture.
• Exposure to high-quality work and complex, interesting cases.
• Competitive salary and benefits package.
• Long-term career prospects and support for personal development.