Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with clients, generate leads, and book appointments for sales presentations.
- Company: Join Phoenix Health & Safety, a leader in health and safety training and consultancy.
- Benefits: Enjoy hybrid working, professional development, and a supportive team environment.
- Why this job: Be part of a rapidly growing company with a strong reputation and exciting career opportunities.
- Qualifications: Experience in outbound sales or telesales, strong communication skills, and goal-oriented mindset required.
- Other info: Guaranteed interviews for candidates with disabilities who meet the criteria.
The predicted salary is between 20800 - 22400 ÂŁ per year.
Location: Hybrid/Cannock, WS12 2HA – initially 3 days in office per week
Salary: £26,000 – £28,000 per annum, DOE + up to £10,000 commission per annum
Contract Type: Permanent, Full Time
What We Can Offer You: Hybrid or Remote Working, opportunities for professional development and career progression, a supportive and collaborative working environment.
Why Do We Want You? Phoenix Health & Safety, part of Wilmington plc are seeking a motivated and results-driven Outbound Sales Executive to join our growing commercial team. The Outbound Sales Executive will be responsible for generating qualified opportunities through proactive outreach to both new and existing clients. This is a highly targeted role focused on identifying Ideal Customer Profiles (ICPs), converting MQLs into SQLs, and booking appointments for field representatives to present tailored solutions.
If you are driven, resilient, and eager to develop a career in sales, this could be the perfect opportunity for you!
Please note: We shortlist all applicants who meet the essential role criteria, and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked “apply”!
Job Purpose, Tasks, and Responsibilities:
The purpose of the role is to drive top-of-funnel activity through qualified outbound engagement. This role will focus on calling lead-scored prospects, following up on marketing campaigns, profiling accounts using sales playbooks, filling low-capacity courses, and delivering a first-class onboarding experience.
You will be responsible for:
- Outbound Prospecting & Campaign Follow-Up
- Proactively engage with ICP contacts from both new and existing clients.
- Call qualified leads based on HubSpot campaign engagement and lead scoring.
- Move Marketing Qualified Leads (MQLs) to Sales Qualified Leads (SQLs) using structured qualification criteria.
- Book appointments for Field Sales Representatives to deliver personalised, consultative presentations.
- Opportunity Profiling & Account Intelligence
- Use playbooks and scripts to surface pain points, needs, and service fit.
- Identify relevant training, consultancy, and compliance needs beyond the initial enquiry.
- Support pre-meeting preparation with insights, challenges, and account context.
- Lead Management & Reporting
- Maintain all interactions and updates in HubSpot.
- Tag leads based on buying signals and handover to Nurturing or Key Account teams as needed.
- Track daily call volume and engagement performance against targets.
- Course Booking & Onboarding
- Support course filling efforts by targeting low-running or priority courses.
- Contribute to achieving minimum 80% capacity per course.
- Assist in onboarding new clients and ensuring smooth handover to delivery.
What’s the Best Thing About This Role?
This is an exciting time to join Phoenix Health & Safety as we continue to grow rapidly. You’ll also benefit from the strong reputation of Phoenix, making it easier to build trust and credibility with potential clients.
What’s the Most Challenging Thing About This Role?
The volume of contacts to engage with each month is high, with around 500 potential companies to reach out to. Success in this role requires strong time management, resilience, and the ability to stay focused on targets while handling a mix of warm and cold outreach.
What We’re Looking For:
We always support colleagues to develop their skills but to be successful in this job you really do need to already be able to tick most of these boxes...
To be successful in this role, you must have:
- Proven experience in outbound, telesales, or appointment-setting roles.
- Comfortable working to high daily call volumes (target: 50 per day).
- Familiarity with CRM platforms, ideally HubSpot.
- Strong verbal communication and objection-handling skills.
- Goal-oriented, resilient, and highly motivated.
To be successful in this role, it would be great if you have:
- Previous experience in prospecting, outreach, or market research.
We know it’s not a skill, but the successful candidate must have permission to work in the role’s location by the start of their employment.
About Us:
Phoenix Health & Safety, part of Wilmington plc, is a leading provider of health and safety training and consultancy. We empower individuals and businesses through expert education and support. Our rapid growth makes this an exciting time to join our team!
Find What You’re Looking For:
We are ambitious and inclusive, filled with integrity and curiosity. We are Wilmington plc. Are you? Join us and achieve more within your career with mutual respect, support, and fair rewards.
Click on “APPLY” today!
Contact Detail:
Phoenix Health & Safety Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Sales Executive
✨Tip Number 1
Familiarise yourself with HubSpot, as it's a key tool for this role. Understanding how to navigate and utilise CRM platforms will give you an edge during the interview process.
✨Tip Number 2
Practice your verbal communication skills by role-playing sales scenarios with friends or family. This will help you become more comfortable with objection handling and improve your overall confidence.
✨Tip Number 3
Research Phoenix Health & Safety and their services thoroughly. Being knowledgeable about the company will allow you to tailor your conversations and demonstrate genuine interest during your outreach.
✨Tip Number 4
Set personal call volume targets that mimic the job's expectations. Practising reaching out to a high number of contacts daily will prepare you for the demands of the role and showcase your commitment.
We think you need these skills to ace Outbound Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in outbound sales, telesales, or appointment-setting roles. Use specific examples that demonstrate your ability to meet high call volumes and achieve targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role and your understanding of Phoenix Health & Safety's mission. Mention how your skills align with their needs, particularly in generating qualified leads and engaging with clients.
Highlight Relevant Skills: Emphasise your strong verbal communication and objection-handling skills in your application. Provide examples of how you've successfully navigated challenges in previous sales roles.
Showcase Your Familiarity with CRM Tools: If you have experience with CRM platforms like HubSpot, make sure to mention it. Explain how you've used these tools to manage leads and track performance in past positions.
How to prepare for a job interview at Phoenix Health & Safety
✨Know Your Numbers
As an Outbound Sales Executive, you'll be expected to handle high call volumes. Be prepared to discuss your previous experience with daily targets and how you managed to meet or exceed them. This shows your ability to thrive in a fast-paced environment.
✨Familiarise Yourself with HubSpot
Since the role involves using HubSpot for lead management, make sure you have a basic understanding of how it works. If possible, explore its features beforehand so you can confidently discuss how you've used similar CRM platforms in the past.
✨Prepare for Objection Handling
Strong verbal communication and objection-handling skills are crucial for this role. Think of common objections you might face during calls and prepare effective responses. This will demonstrate your readiness to engage with potential clients.
✨Research the Company and Its Services
Understanding Phoenix Health & Safety's offerings will help you tailor your responses during the interview. Familiarise yourself with their training and consultancy services, as well as their reputation in the industry, to show your genuine interest in the company.
