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- Tasks: Engage with clients to ensure their success and satisfaction with our ISA product line.
- Company: Join SBS, a top European fintech company transforming the financial services industry globally.
- Benefits: Enjoy a competitive salary up to £50,000 and opportunities for career growth.
- Why this job: Be part of a dynamic team that values client relationships and innovative solutions.
- Qualifications: Looking for candidates with strong communication skills and a passion for customer service.
- Other info: Position available in Sheffield or Bristol; full-time and permanent.
The predicted salary is between 36000 - 60000 £ per year.
Company Description SBS is a global financial technology company thats helping banks and the financial services industry to reimagine how to operate in an increasingly digital world. SBS is a trusted partner of more than 1,500 financial institutions and large-scale lenders in 80 countries worldwide, including Santander, Societé Generale, KCB Bank, Kensington Mortgages, Mercedes-Benz, and Toyota. Its cloud platform offers clients a composable architecture to digitize operations, ranging from banking, lending, and compliance, to payments, and consumer and asset finance. With 5,000 employees in 50 offices, SBS is recognized as a Top 10 European Fintech company by IDC and as a leader in Omdias Universe: Digital Banking Platforms. SBS is a subsidiary of European digital consulting leader Sopra Steria (EPA: SOP), a 56,000-person company that generates annual revenue of €5.8 billion in 2023. Job Description ??? Location: Sheffield or Bristol ?? Permeant, fulltime ?? Up to £50,000 (dependent on experience) As a Client Relationship Manager at SBS, you will be at the forefront of our ISA product line client interactions, ensuring their success and satisfaction. You will work closely with our clients to understand their needs, provide exceptional service, and facilitate long-term partnerships. What will the role involve? Providingreliable support and exceptional customer service to strengthen client relation…
Client Relationship Manager employer: Sopra Banking Software
Contact Detail:
Sopra Banking Software Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Manager
✨Tip Number 1
Familiarize yourself with the financial technology landscape, especially focusing on how digital solutions are transforming banking and lending. This knowledge will help you engage in meaningful conversations with potential clients and demonstrate your expertise.
✨Tip Number 2
Network with professionals in the fintech industry, particularly those who have experience in client relationship management. Attend industry events or webinars to build connections that could lead to referrals or insights about the role.
✨Tip Number 3
Research SBS's existing client base and their specific needs. Understanding the challenges faced by institutions like Santander or Societé Generale can help you tailor your approach and show how you can add value to their operations.
✨Tip Number 4
Prepare to discuss your previous experiences in managing client relationships and how you've successfully resolved issues or improved client satisfaction. Be ready to share specific examples that highlight your problem-solving skills and customer service excellence.
We think you need these skills to ace Client Relationship Manager
Some tips for your application 🫡
Understand the Company: Familiarize yourself with SBS and its role in the financial technology sector. Highlight your understanding of their services and how they benefit clients in your application.
Tailor Your CV: Customize your CV to emphasize relevant experience in client relationship management, particularly in the financial services industry. Use specific examples that demonstrate your ability to build and maintain client relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client service and your understanding of the challenges faced by financial institutions. Mention how your skills align with the needs of SBS and the ISA product line.
Highlight Relevant Skills: In your application, make sure to highlight key skills such as communication, problem-solving, and customer service. Provide examples of how you've successfully used these skills in previous roles.
How to prepare for a job interview at Sopra Banking Software
✨Understand the Company and Its Products
Before your interview, make sure to research SBS and its ISA product line thoroughly. Understand how their cloud platform works and the specific needs of their clients in the financial services industry. This knowledge will help you demonstrate your interest and fit for the role.
✨Showcase Your Relationship Management Skills
Prepare examples from your past experiences where you successfully managed client relationships. Highlight your ability to understand client needs, provide exceptional service, and build long-term partnerships. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss how you handle challenges and resolve issues that may arise in client interactions. Think of specific scenarios where you turned a difficult situation into a positive outcome, showcasing your proactive approach and critical thinking skills.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the company culture, team dynamics, and expectations for the Client Relationship Manager role. This shows your genuine interest in the position and helps you assess if SBS is the right fit for you.
