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- Tasks: Join us as an Administrator and train to handle insurance claims with a supportive team.
- Company: JRRL is dedicated to training and progressing their staff in a friendly environment.
- Benefits: Enjoy hybrid working, free parking, and a comprehensive benefits package including health care.
- Why this job: This role offers valuable experience, skill development, and a chance to make a difference.
- Qualifications: Previous admin experience and good Microsoft Office skills are essential; eagerness to learn is key.
- Other info: Full-time, permanent position with a starting salary of £22,500 and 25 days holiday.
The predicted salary is between 18000 - 27000 £ per year.
JRRL are looking for a confident Administrator to train as a Case Handler for their client in Sidcup. The right individual will be confident with Microsoft packages and have excellent administration and customer service skills. Hours: 8:30am – 4:00pm (hybrid after probation, 2 days working from home) Free On-Site Parking Main Duties for the Administrator to train as a Case Handler: Collecting accurate information and documents to proceed with analysing a personal effect insurance claim made by a policymaker Guiding policyholders on how to proceed with the claim Monitoring the progress of the claim Investigating potentially fraudulent claims Handling any complaints associated with the claim Liaising throughout the insurance claim with claimants, Insurers etc. Evaluating claims for reasonableness and recoverability under the subject policy in accordance with required claim practices and procedures Ensuring the customer is treated fairly and they receive excellent service in accordance with industry and company guidelines Person specification for the Administrator to train as a Case Handler: Good organisational and numeracy skills Previous administration experience Good knowledge of Microsoft Office programs Able to integrate within a team and able to work on your own initiative Friendly and helpful approach Eager to learn new skills Benefits:      Company Pension, Life Assurance, Private Health Care and Group Income Protection Holidays: 25 days plus Bank Holidays. This Administrator role is a full-time permanent role. The starting salary is £22,500 and full training will be given. You would ideally have administration and office experience and a good standard of Microsoft packages to be considered for this job. This is a company that like to train and progress their staff
Contact Detail:
Julie Rose Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator
✨Tip Number 1
Familiarise yourself with the specific Microsoft Office programs mentioned in the job description. Being confident in these tools will not only help you during the application process but also demonstrate your readiness for the role.
✨Tip Number 2
Brush up on your customer service skills. Since the role involves guiding policyholders and handling complaints, showcasing your ability to communicate effectively and empathetically can set you apart from other candidates.
✨Tip Number 3
Research the insurance industry and common practices related to claims processing. Understanding the basics of how claims work will show your eagerness to learn and adapt, which is a key quality they are looking for.
✨Tip Number 4
Prepare to discuss your organisational skills and any relevant experience in administration. Think of examples where you've successfully managed tasks or projects, as this will highlight your suitability for the role.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administration experience and proficiency with Microsoft Office. Use specific examples to demonstrate your organisational skills and customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your eagerness to learn new skills and how you can contribute to the team as an Administrator.
Highlight Relevant Skills: In your application, emphasise your good numeracy skills and ability to work both independently and as part of a team. This aligns well with the job requirements and shows you are a good fit.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Administrator role.
How to prepare for a job interview at Julie Rose Recruitment
✨Show Off Your Microsoft Skills
Since the role requires good knowledge of Microsoft Office programs, be prepared to discuss your experience with these tools. You might even want to mention specific tasks you've accomplished using them, like creating reports or managing data.
✨Demonstrate Your Customer Service Skills
As the job involves guiding policyholders and handling complaints, think of examples where you've provided excellent customer service. Share stories that highlight your friendly and helpful approach, as well as your ability to resolve issues effectively.
✨Highlight Your Organisational Skills
The role requires good organisational and numeracy skills. Be ready to talk about how you manage your time and tasks, perhaps by sharing a method you use to stay organised or an example of a project you successfully managed.
✨Express Your Eagerness to Learn
JRRL values individuals who are eager to learn new skills. Make sure to convey your enthusiasm for personal development and training opportunities. You could mention any relevant courses or training you've undertaken in the past.
