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- Tasks: Oversee assessment and examination processes in the School of Biological and Behavioural Sciences.
- Company: Join a dynamic educational institution focused on biological and behavioural sciences.
- Benefits: Enjoy a collaborative work environment with opportunities for professional growth.
- Why this job: Make a real impact on students' academic journeys while developing your skills in a supportive setting.
- Qualifications: Experience in higher education, strong attention to detail, and excellent communication skills required.
- Other info: Opportunity to innovate and improve examination processes while working closely with faculty.
The predicted salary is between 28800 - 48000 £ per year.
This role will have responsibility for overseeing the administration of all activities relating to assessment and examinations within the School of Biological and Behavioural Sciences. The Quality Officer will be expected to work closely with the Education Services Manager and the Subject Exam Board (SEB) Chairs to ensure the smooth running of examination and assessment processes within the School, continuously reviewing practices to ensure efficient and effective management of the administration of these processes. In particular, they will be responsible for developing, maintaining and monitoring systems within the School for the scrutiny of examination papers (including reviewing and editing papers to ensure they meet the required standards) and ensuring that central deadlines are met.
Experience / Skills
- Significant experience of working within Higher Education
- Significant experience demonstrating development and acquisition of knowledge through a series of progressively more demanding relevant work roles.
- Excellent attention to detail, with an ability to edit documentation and spot errors.
- An organised and methodical approach, with an ability to monitor processes and flag issues as they arise.
Skills
- Excellent oral and written communication skills.
- Excellent IT skills including Microsoft Office software (including Excel skills, Word, Outlook), and an ability to learn new software quickly.
- Ability to plan and prioritise own workload to meet deadlines, and also to influence others to meet deadlines.
- Proven ability to use own initiative to review processes and procedures and develop innovative systems/solutions to enable efficient and effective management.
- Good interpersonal skills including the ability to deal with students and staff at all levels, with a customer focused, can do attitude.
Other
- Proven experience of acting as a Secretary to Committees, including producing reports, minute writing and following up actions.
- Experience of the administration associated with examinations.
Education Services Manager employer: Keystone Recruitment
Contact Detail:
Keystone Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Education Services Manager
✨Tip Number 1
Network with professionals in the higher education sector, especially those involved in examination and assessment processes. Attend relevant conferences or workshops to meet potential colleagues and learn about best practices in education services management.
✨Tip Number 2
Familiarise yourself with the latest trends and technologies in educational assessment. This could include learning about new software tools that streamline examination processes or innovative methods for scrutinising examination papers.
✨Tip Number 3
Prepare to discuss your experience in detail during interviews. Be ready to provide specific examples of how you've improved processes or managed teams in previous roles, particularly in relation to examinations and assessments.
✨Tip Number 4
Showcase your attention to detail by being meticulous in your follow-up communications. Whether it's an email or a thank-you note after an interview, ensure that everything is well-written and free of errors to reflect the skills required for the role.
We think you need these skills to ace Education Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in higher education and administration. Emphasise your skills in managing examination processes and any previous roles that demonstrate your attention to detail and organisational abilities.
Craft a Compelling Cover Letter: In your cover letter, address how your experience aligns with the responsibilities of the Education Services Manager role. Mention specific examples of how you've successfully managed assessment processes or improved systems in previous positions.
Showcase Your IT Skills: Since the role requires excellent IT skills, particularly in Microsoft Office, be sure to mention your proficiency in these tools. Provide examples of how you've used software like Excel for data management or Word for documentation in past roles.
Highlight Interpersonal Skills: Given the importance of communication in this role, include examples of how you've effectively interacted with students and staff. Discuss any experience you have in committee work, such as minute writing or report production, to demonstrate your ability to manage relationships at all levels.
How to prepare for a job interview at Keystone Recruitment
✨Showcase Your Experience
Make sure to highlight your significant experience in Higher Education during the interview. Prepare specific examples of how you've developed and acquired knowledge through progressively demanding roles, as this will demonstrate your capability for the Education Services Manager position.
✨Attention to Detail is Key
Given the role's focus on reviewing and editing examination papers, be ready to discuss your attention to detail. You might want to share instances where you successfully identified errors or improved documentation processes, showcasing your meticulous nature.
✨Demonstrate Organisational Skills
Prepare to explain how you manage your workload and prioritise tasks to meet deadlines. Discuss any systems or methods you use to monitor processes and flag issues, as this will illustrate your organised and methodical approach.
✨Communication is Crucial
Since the role involves liaising with various stakeholders, emphasise your excellent oral and written communication skills. Be prepared to provide examples of how you've effectively communicated with students and staff at all levels, demonstrating your customer-focused attitude.
