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For Companies At a Glance
- Tasks: Support the Schemes team in managing client insurance portfolios and delivering tailored solutions.
- Company: Join a dynamic insurance firm focused on growth and client satisfaction.
- Benefits: Enjoy hybrid working options and opportunities for career progression.
- Why this job: Kickstart your insurance career in a supportive environment with strong team collaboration.
- Qualifications: Previous admin experience, basic insurance knowledge, and a willingness to pursue ACII qualification.
- Other info: Familiarity with insurance platforms like Acturis is a plus.
The predicted salary is between 28800 - 43200 £ per year.
My client are looking for an Assistant Account Handler to join their dynamic Schemes team. This role is ideal for someone at the beginning of their insurance career or an experienced individual seeking a more stable and supportive environment. You will gain valuable exposure to a high-volume setting, with opportunities for career progression into SME and corporate teams.
Key duties
- Client Management: Assist in responding to client queries promptly and professionally, ensuring high levels of customer service. Help support strong relationships with clients, addressing their insurance needs and identifying opportunities to enhance their coverage.
- Policy Administration: Help process new business, renewals, endorsements, and cancellations while maintaining accurate client records in line with company policies and procedures.
- Insurer Negotiation: Assist with liaising with insurers to ensure policies meet client needs and secure favourable terms where possible.
- Compliance and Regulation: Support the team in ensuring all activities comply with FCA regulations and company compliance standards, staying informed on regulatory changes.
- Collaboration and Teamwork: Work closely with Account Executives and colleagues to ensure smooth and effective client support, sharing knowledge and best practices to enhance service delivery.
Previous experience
- In an administrative or support role, ideally within the insurance sector or a related specialism.
- A basic understanding of commercial insurance products and markets.
- Proficiency in using office software and the ability to learn client management systems.
- A willingness to work towards an ACII qualification.
- Familiarity with insurance platforms like Acturis (or similar systems) would be advantageous.
Assistant Account Handler - Insurance employer: Massenhove Recruitment Limited
Contact Detail:
Massenhove Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Account Handler - Insurance
✨Tip Number 1
Familiarise yourself with the key responsibilities of the Assistant Account Handler role. Understanding client management, policy administration, and insurer negotiation will help you speak confidently about how your skills align with these duties during interviews.
✨Tip Number 2
Network with professionals in the insurance industry, especially those who work in account handling or related roles. Attend industry events or join online forums to gain insights and potentially get referrals that could lead to job opportunities.
✨Tip Number 3
Research common insurance platforms like Acturis and familiarise yourself with their functionalities. Being able to demonstrate your knowledge of these systems can set you apart from other candidates and show your readiness for the role.
✨Tip Number 4
Consider pursuing an ACII qualification if you haven't already. Showing your commitment to professional development in the insurance sector can make a strong impression on potential employers and highlight your dedication to the field.
We think you need these skills to ace Assistant Account Handler - Insurance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative or support roles, especially within the insurance sector. Emphasise any familiarity with commercial insurance products and your proficiency in office software.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your willingness to work towards an ACII qualification and how your skills align with the key duties outlined in the job description.
Highlight Client Management Skills: In your application, emphasise your ability to manage client queries and maintain strong relationships. Provide examples of how you've delivered excellent customer service in previous roles.
Showcase Team Collaboration: Demonstrate your teamwork skills by mentioning experiences where you collaborated effectively with colleagues. Highlight any instances where you shared knowledge or best practices to enhance service delivery.
How to prepare for a job interview at Massenhove Recruitment Limited
✨Know Your Insurance Basics
Brush up on your knowledge of commercial insurance products and markets. Being able to discuss these topics confidently will show your understanding of the industry and impress your interviewers.
✨Demonstrate Client Management Skills
Prepare examples of how you've handled client queries or built relationships in previous roles. Highlighting your customer service skills will be crucial, as this role involves a lot of client interaction.
✨Familiarise Yourself with Compliance Standards
Understand the basics of FCA regulations and compliance standards relevant to the insurance sector. Showing that you are aware of these requirements will demonstrate your commitment to maintaining high professional standards.
✨Show Enthusiasm for Teamwork
Be ready to discuss how you collaborate with others in a team setting. This role requires working closely with Account Executives and colleagues, so showcasing your teamwork skills will be beneficial.
