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- Tasks: Drive quality improvements and support managers in delivering outstanding care.
- Company: Join a UK-wide charity dedicated to helping individuals recover from brain injuries.
- Benefits: Enjoy 33 days annual leave, health cash plan, and extensive training opportunities.
- Why this job: Make a real impact while working in a collaborative and supportive environment.
- Qualifications: Experience in quality improvement and a qualification in Health & Social Care required.
- Other info: Willingness to travel and engage with service users is essential.
The predicted salary is between 36000 - 52000 £ per year.
Region: North of England and Scotland
Hours: 35 hours per week
About the Organisation: A UK-wide charitable organisation committed to improving the lives of individuals affected by brain injuries. Their centres and services provide expert neurorehabilitation to support recovery and help individuals regain lost skills, offering care to people with injuries caused by trauma, illness, substance misuse, and more. Their team is known for its strong collaborative culture and dedication to person-centred care.
Role Purpose: The Quality Assurance Business Partner will work alongside Regional Managers to deliver a proactive quality assurance function across services. This role is essential to driving improvements in service quality, ensuring compliance, and supporting continuous development. The successful candidate will carry out quality reviews, produce insightful reports, and collaborate with service managers to implement improvements, always with a focus on personalisation and outstanding care.
Key Responsibilities:
- Conduct regular quality reviews and data analysis across designated services.
- Carry out scheduled visits and inspections to monitor and maintain service standards.
- Produce reports identifying areas of compliance and improvement.
- Provide practical support and guidance to operational managers.
- Collaborate with managers to implement innovative, person-centred quality enhancements.
- Gather and analyse data using internal systems to monitor performance and risk.
- Support development and execution of Quality Improvement Plans.
- Engage with service users to inform and shape quality initiatives.
- Encourage sharing of good practice across services.
- Maintain a ‘critical friend’ and coaching approach in service relationships.
- Monitor quality progress and help consolidate successful changes.
Candidate Profile:
- Qualification in quality improvement or equivalent experience.
- NVQ Level 5 (or equivalent) in Health & Social Care or related field.
- Management qualification and experience in leading quality initiatives.
- Registered Manager experience and understanding of regulatory requirements.
- Proven ability to analyse data, assess risk, and identify improvement strategies.
- Strong communication and collaboration skills.
- Willingness to travel, including overnight stays and occasional evening/weekend work.
- Full UK driving licence or ability to meet travel requirements by other means.
Benefits:
- Salary up to £44,300 DOE
- 33 days annual leave including bank holidays
- Option to buy/sell up to 5 days leave
- Health Cash Plan (from June 2025)
- Employee Assistance Programme (EAP)
- Extensive training and development
- Group life assurance
- Eye care vouchers
- Free on-site parking
- Company pension scheme
- Long service and staff recognition awards
Quality Assurance Business Partner employer: Merco Medical
Contact Detail:
Merco Medical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Business Partner
✨Tip Number 1
Familiarise yourself with the specific quality assurance frameworks and standards relevant to health and social care. Understanding these will not only help you in interviews but also demonstrate your commitment to maintaining high service standards.
✨Tip Number 2
Network with professionals in the field of quality assurance and neurorehabilitation. Attend relevant workshops or seminars, as this can provide valuable insights and connections that may lead to opportunities within our organisation.
✨Tip Number 3
Prepare to discuss real-life examples of how you've successfully implemented quality improvements in previous roles. This will showcase your practical experience and ability to drive change, which is crucial for the Quality Assurance Business Partner position.
✨Tip Number 4
Research our organisation's mission and values thoroughly. Being able to articulate how your personal values align with our commitment to person-centred care will set you apart as a candidate who truly understands and supports our goals.
We think you need these skills to ace Quality Assurance Business Partner
Some tips for your application 🫡
Understand the Organisation: Familiarise yourself with the charitable organisation's mission and values. Highlight your understanding of their commitment to improving lives affected by brain injuries in your application.
Tailor Your CV: Ensure your CV reflects relevant experience in quality assurance, health and social care, and any management qualifications. Use specific examples that demonstrate your ability to drive improvements and collaborate effectively.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the Quality Assurance Business Partner role. Emphasise your experience in conducting quality reviews, data analysis, and your approach to person-centred care.
Showcase Your Skills: In your application, clearly outline your skills in communication, collaboration, and data analysis. Provide examples of how you've successfully implemented quality improvement initiatives in previous roles.
How to prepare for a job interview at Merco Medical
✨Understand the Organisation's Mission
Before your interview, take some time to research the charitable organisation's mission and values. Understanding their commitment to improving lives affected by brain injuries will help you align your answers with their goals and demonstrate your genuine interest in the role.
✨Prepare for Quality Assurance Questions
Expect questions related to quality assurance practices and your experience in this area. Be ready to discuss specific examples of how you've conducted quality reviews, analysed data, and implemented improvements in previous roles. This will showcase your expertise and problem-solving skills.
✨Showcase Your Collaborative Skills
Since the role involves working closely with Regional Managers and service managers, highlight your ability to collaborate effectively. Prepare examples of past experiences where you successfully worked in a team to achieve quality enhancements or resolve issues, emphasising your communication and interpersonal skills.
✨Demonstrate a Person-Centred Approach
Given the focus on person-centred care, be prepared to discuss how you have engaged with service users in the past. Share examples of how you have gathered feedback and used it to inform quality initiatives, showing that you prioritise the needs and experiences of individuals in your work.
