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- Tasks: Drive quality improvements and support managers in delivering outstanding care.
- Company: Join a UK-wide charity dedicated to helping individuals with brain injuries.
- Benefits: Enjoy 33 days off, health plans, training, and a supportive work culture.
- Why this job: Make a real impact while working in a collaborative and caring environment.
- Qualifications: Experience in quality improvement and health & social care is essential.
- Other info: Willingness to travel and engage with service users is key.
The predicted salary is between 36000 - 52000 £ per year.
Region: North of England and Scotland
Hours: 35 hours per week
About the Organisation: A UK-wide charitable organisation committed to improving the lives of individuals affected by brain injuries. Their centres and services provide expert neurorehabilitation to support recovery and help individuals regain lost skills, offering care to people with injuries caused by trauma, illness, substance misuse, and more. Their team is known for its strong collaborative culture and dedication to person-centred care.
Role Purpose: The Quality Assurance Business Partner will work alongside Regional Managers to deliver a proactive quality assurance function across services. This role is essential to driving improvements in service quality, ensuring compliance, and supporting continuous development. The successful candidate will carry out quality reviews, produce insightful reports, and collaborate with service managers to implement improvements, always with a focus on personalisation and outstanding care.
Key Responsibilities:
- Conduct regular quality reviews and data analysis across designated services.
- Carry out scheduled visits and inspections to monitor and maintain service standards.
- Produce reports identifying areas of compliance and improvement.
- Provide practical support and guidance to operational managers.
- Collaborate with managers to implement innovative, person-centred quality enhancements.
- Gather and analyse data using internal systems to monitor performance and risk.
- Support development and execution of Quality Improvement Plans.
- Engage with service users to inform and shape quality initiatives.
- Encourage sharing of good practice across services.
- Maintain a ‘critical friend’ and coaching approach in service relationships.
- Monitor quality progress and help consolidate successful changes.
Candidate Profile:
- Qualification in quality improvement or equivalent experience.
- NVQ Level 5 (or equivalent) in Health & Social Care or related field.
- Management qualification and experience in leading quality initiatives.
- Registered Manager experience and understanding of regulatory requirements.
- Proven ability to analyse data, assess risk, and identify improvement strategies.
- Strong communication and collaboration skills.
- Willingness to travel, including overnight stays and occasional evening/weekend work.
- Full UK driving licence or ability to meet travel requirements by other means.
Benefits:
- Salary up to £44,300 DOE
- 33 days annual leave including bank holidays
- Option to buy/sell up to 5 days leave
- Health Cash Plan (from June 2025)
- Employee Assistance Programme (EAP)
- Extensive training and development
- Group life assurance
- Eye care vouchers
- Free on-site parking
- Company pension scheme
- Long service and staff recognition awards
Quality Assurance Business Partner employer: Merco Medical
Contact Detail:
Merco Medical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Business Partner
✨Tip Number 1
Familiarise yourself with the specific quality assurance frameworks and standards relevant to health and social care. Understanding these will not only help you in interviews but also demonstrate your commitment to maintaining high service standards.
✨Tip Number 2
Network with professionals in the field of quality assurance and neurorehabilitation. Attend relevant workshops or seminars, as this can provide insights into current trends and challenges, making you a more informed candidate.
✨Tip Number 3
Prepare to discuss real-life examples of how you've implemented quality improvements in previous roles. Be ready to share specific outcomes and how they benefited service users, as this will showcase your practical experience.
✨Tip Number 4
Research the organisation's values and recent initiatives. Tailoring your conversation to align with their mission of person-centred care will show that you're not just looking for any job, but are genuinely interested in contributing to their cause.
We think you need these skills to ace Quality Assurance Business Partner
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and candidate profile. Tailor your application to highlight how your skills and experiences align with the requirements of the Quality Assurance Business Partner position.
Highlight Relevant Experience: In your CV and cover letter, emphasise your qualifications in quality improvement and any relevant experience in health and social care. Provide specific examples of how you've successfully led quality initiatives or conducted quality reviews in previous roles.
Showcase Communication Skills: Since strong communication and collaboration skills are essential for this role, make sure to illustrate these abilities in your application. Mention instances where you effectively worked with teams or engaged with service users to enhance service quality.
Personalise Your Application: Craft a compelling cover letter that reflects your passion for improving the lives of individuals affected by brain injuries. Discuss why you are drawn to this charitable organisation and how your values align with their mission of person-centred care.
How to prepare for a job interview at Merco Medical
✨Understand the Organisation's Mission
Before the interview, take some time to research the charitable organisation's mission and values. Understanding their commitment to improving lives affected by brain injuries will help you align your answers with their goals and demonstrate your genuine interest in the role.
✨Prepare for Quality Assurance Scenarios
Be ready to discuss specific examples from your past experience that showcase your skills in quality assurance. Think about times when you conducted quality reviews, implemented improvements, or collaborated with managers to enhance service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Data Analysis Skills
Since the role involves data analysis and performance monitoring, be prepared to talk about your experience with data. Highlight any tools or systems you've used to gather and analyse data, and be ready to discuss how you've used this information to drive improvements in service quality.
✨Emphasise Collaboration and Communication
The role requires strong collaboration with various stakeholders. Be sure to highlight your communication skills and provide examples of how you've successfully worked with teams or managers in the past. Discuss your approach to maintaining a 'critical friend' relationship and how you encourage sharing of good practices.
