Export Customer Service Advisor

Export Customer Service Advisor

Saint Helens Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers with export queries and ensure smooth order processing.
  • Company: Join Knauf Insulation, a leader in sustainable building materials, partnered with SEKO Logistics.
  • Benefits: Enjoy a permanent role with opportunities for growth and development.
  • Why this job: Be part of a dynamic team that values your input and fosters a supportive culture.
  • Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
  • Other info: This role offers a chance to make a real impact in the logistics industry.

The predicted salary is between 28800 - 43200 £ per year.

Knauf Insulation are working in partnership with SEKO Logistics for the fulfillment of this vacancy. This is a permanent position with SEKO Logistics, where you will be working within the Knauf Insulation Export Customer Services Operation.

More information on SEKO can be found here.

Knauf stands for opportunity. We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone.

Export Customer Service Advisor employer: KNAUF INSULATION LIMITED

At SEKO Logistics, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation within the Knauf Insulation Export Customer Services team. Our employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth in a supportive environment. Located in a vibrant area, we provide unique advantages such as flexible working arrangements and a commitment to employee well-being, making us an ideal choice for those seeking meaningful and rewarding careers.
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Contact Detail:

KNAUF INSULATION LIMITED Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Export Customer Service Advisor

✨Tip Number 1

Familiarise yourself with the logistics and export industry. Understanding key terms and processes will help you engage in meaningful conversations during interviews.

✨Tip Number 2

Research Knauf Insulation and SEKO Logistics thoroughly. Knowing their values, mission, and recent developments can give you an edge when discussing how you align with their goals.

✨Tip Number 3

Network with current or former employees of SEKO Logistics. They can provide insights into the company culture and expectations, which can be invaluable during your interview.

✨Tip Number 4

Prepare specific examples from your past experiences that demonstrate your customer service skills and problem-solving abilities. Tailoring these to the export context will show your suitability for the role.

We think you need these skills to ace Export Customer Service Advisor

Customer Service Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Export Documentation Knowledge
Logistics Coordination
Time Management
Interpersonal Skills
Adaptability
Multitasking
Technical Proficiency in CRM Software
Knowledge of International Trade Regulations
Team Collaboration
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Export Customer Service Advisor position. Tailor your application to highlight relevant experience and skills.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer service, particularly in export or logistics. Use specific examples to demonstrate your ability to handle customer inquiries and resolve issues effectively.

Craft a Compelling Cover Letter: Write a personalised cover letter that explains why you are interested in working for Knauf Insulation and SEKO Logistics. Mention how your values align with their commitment to opportunity and customer satisfaction.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at KNAUF INSULATION LIMITED

✨Understand the Company

Before your interview, take some time to research both Knauf Insulation and SEKO Logistics. Familiarise yourself with their values, mission, and recent news. This will help you demonstrate your genuine interest in the role and show that you align with their goals.

✨Know the Role Inside Out

Make sure you thoroughly understand the responsibilities of an Export Customer Service Advisor. Be prepared to discuss how your skills and experiences relate to the specific tasks mentioned in the job description. This will help you articulate why you're the perfect fit for the position.

✨Prepare for Common Questions

Think about common interview questions related to customer service and export operations. Prepare examples from your past experiences that showcase your problem-solving skills, ability to handle difficult situations, and your commitment to providing excellent customer service.

✨Ask Insightful Questions

At the end of the interview, be ready to ask thoughtful questions about the team, company culture, and future opportunities within Knauf Insulation and SEKO Logistics. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.

Export Customer Service Advisor
KNAUF INSULATION LIMITED
K
  • Export Customer Service Advisor

    Saint Helens
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-05-06

  • K

    KNAUF INSULATION LIMITED

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