Assistant Branch Manager

Assistant Branch Manager

Cambridge Full-Time 28000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Serve customers face-to-face and manage the branch in the manager's absence.
  • Company: Join a growing company with a strong internal promotion culture.
  • Benefits: Enjoy a £35K salary, 25 days holiday, and a 4% pension plan.
  • Why this job: Great opportunity for career progression in a supportive environment.
  • Qualifications: Experience in a branch environment and customer service is essential.
  • Other info: Work Monday to Friday with a focus on teamwork and customer satisfaction.

The predicted salary is between 28000 - 42000 £ per year.

Are you an Internal Sales Executive or Trade Counter Salesperson looking for progression? Want to join a company who are hiring again due to another internal promotion?

You will serve customers face to face, provide quotes over the phone and email, and manage the branch and staff in the absence of the Branch Manager.

Assistant Branch Managers package:

  • £35K basic
  • 4% pension
  • 25 days holiday + bank holidays
  • Monday / Friday

Assistant Branch Managers Requirements:

  • Worked in a branch environment previously
  • Used to serving customers
  • Happy to supervise and manage staff

Here’s what you’ll do:

  • Work closely with the sales team
  • Maintain and improve customer service
  • Provide customers with product information
  • Management of stock

Assistant Branch Manager employer: Technical Recruitment Solutions Ltd

Join a dynamic team in Cambridge as an Assistant Branch Manager, where your career can flourish in a supportive environment that values internal progression. With a competitive salary of £35K, generous holiday allowance, and a strong focus on employee development, you'll thrive in a culture that prioritises teamwork and customer satisfaction. Experience the unique advantage of working in a vibrant city while enjoying a balanced work-life schedule from Monday to Friday.
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Contact Detail:

Technical Recruitment Solutions Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Branch Manager

✨Tip Number 1

Familiarise yourself with the branch's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you engage more effectively with customers and demonstrate your expertise during the interview.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed or supervised a team in the past. This will highlight your capability to step up in the absence of the Branch Manager and reassure us of your potential.

✨Tip Number 3

Research our company culture and values. Being able to articulate how your personal values align with ours can make a significant impact during your discussions with us, showing that you're a great fit for the team.

✨Tip Number 4

Prepare thoughtful questions about the role and the branch's operations. This demonstrates your genuine interest in the position and helps you stand out as a proactive candidate who is eager to contribute to our success.

We think you need these skills to ace Assistant Branch Manager

Customer Service Skills
Sales Experience
Supervisory Skills
Communication Skills
Team Management
Problem-Solving Skills
Product Knowledge
Stock Management
Time Management
Interpersonal Skills
Attention to Detail
Adaptability
Conflict Resolution
Organisational Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in branch environments and customer service. Emphasise any supervisory roles you've held and specific achievements that demonstrate your ability to manage staff and improve customer satisfaction.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your previous experience as an Internal Sales Executive or Trade Counter Salesperson, and explain how it has prepared you for the Assistant Branch Manager position.

Highlight Key Skills: In your application, focus on key skills such as customer service, team management, and stock management. Use specific examples from your past roles to illustrate how you've successfully applied these skills.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.

How to prepare for a job interview at Technical Recruitment Solutions Ltd

✨Showcase Your Customer Service Skills

As an Assistant Branch Manager, you'll be serving customers face to face and over the phone. Be prepared to discuss specific examples of how you've provided excellent customer service in previous roles, highlighting your ability to handle queries and resolve issues effectively.

✨Demonstrate Leadership Qualities

Since you'll be managing staff in the absence of the Branch Manager, it's crucial to showcase your leadership skills. Share experiences where you've successfully supervised a team or taken charge during busy periods, emphasising your ability to motivate and guide others.

✨Familiarise Yourself with the Company

Research the company and its values before the interview. Understanding their approach to customer service and sales will allow you to align your answers with their expectations, showing that you're genuinely interested in being part of their team.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities and decision-making skills. Prepare for scenarios related to managing stock, handling difficult customers, or improving service levels, and think about how you would approach these situations.

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