Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage homeowners, book property valuations, and build leads for our branch network.
- Company: Join Connells Group, a leading estate agency with over 1,200 branches across the UK.
- Benefits: Enjoy competitive salary, uncapped commission, full training, and exciting team rewards.
- Why this job: Make a real impact in a supportive team while kickstarting your career in estate agency.
- Qualifications: Confident communicator; experience in sales or customer service preferred but not essential.
- Other info: Opportunities for career progression and recognition for your hard work await you!
The predicted salary is between 26000 - 32000 £ per year.
Are you ready to take your career to the next level? At Connells Group, we’re looking for ambitious, results-driven individuals to join our dynamic team as Telephone Based Estate Agent. Be part of a passionate group in our lively contact centre in Dunstable, where every day brings fresh challenges and exciting opportunities.
About the Role:
As a Telephone Based Estate Agent, you’ll play a vital role in generating opportunities for our branch network to succeed. Your focus will be on engaging potential sellers, booking property valuations, and building a pipeline of leads to help drive business growth. You’ll be an integral part of the branch team, ensuring they have the appointments they need to shine.
Key Responsibilities:
- Proactively contact homeowners and potential sellers over the phone to discuss their property needs.
- Book property valuations and market appraisals for the branch’s expert valuers.
- Work closely with the branch team to identify and target new business opportunities.
- Use local knowledge, online tools, and databases to research potential leads.
- Provide outstanding customer service, building trust and rapport with potential customers.
- Accurately record call outcomes and maintain customer details using our system.
What We’re Looking For:
- A confident, professional communicator with strong telephone skills.
- Experience in estate agency, telesales, or customer service (preferred but not essential).
- A self-motivated, results-driven attitude with a passion for exceeding targets.
- An understanding of the UK property market and a willingness to learn.
- Great organisational skills with a meticulous approach to managing leads.
- A team player who enjoys contributing to the branch’s overall success.
What We Offer:
- Competitive basic salary with an uncapped commission structure and a realistic first year OTE of £26,000–£32,000.
- Full training to ensure you excel in your role.
- Opportunities for career progression within our growing company.
- Recognition and rewards for your hard work and results, enjoy team nights out, quarterly awards, and paid trips for top achievers.
Why Join Us?
At Connells Group, we understand the value of teamwork. Your role will directly impact the success of our branches, and we’ll provide you with the tools and support to succeed. If you’re ready to take your first step or build on your career in estate agency, we’d love to hear from you.
Connells Group is one of the largest and most successful estate agency and property services providers in the UK and as of March 2021 also encompasses Countrywide. Founded in 1936 and with a network of over 1,200 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, LPA receivers and auctions.
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Telephone Based Estate Agent employer: Connells Group HQ
Contact Detail:
Connells Group HQ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telephone Based Estate Agent
✨Tip Number 1
Familiarise yourself with the UK property market. Understanding current trends, local areas, and property values will help you engage potential sellers more effectively during calls.
✨Tip Number 2
Practice your telephone communication skills. Since this role heavily relies on phone interactions, consider role-playing scenarios with friends or family to build confidence and refine your pitch.
✨Tip Number 3
Research Connells Group and their branch network. Knowing their values, recent achievements, and how they operate will allow you to align your approach with their goals and demonstrate your enthusiasm for the company.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable in preparing for your role as a Telephone Based Estate Agent.
We think you need these skills to ace Telephone Based Estate Agent
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Telephone Based Estate Agent. Familiarise yourself with the key tasks such as engaging potential sellers and booking property valuations.
Tailor Your CV: Highlight relevant experience in estate agency, telesales, or customer service on your CV. Emphasise any achievements that demonstrate your results-driven attitude and strong communication skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the property market and your motivation to exceed targets. Mention how your skills align with the role and why you want to join Connells Group specifically.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Connells Group HQ
✨Know Your Property Market
Familiarise yourself with the UK property market, especially in the areas where the company operates. Being able to discuss current trends and local property values will show your enthusiasm and understanding of the role.
✨Practice Your Communication Skills
As a Telephone Based Estate Agent, strong telephone skills are crucial. Practice speaking clearly and confidently, and consider role-playing common scenarios with a friend to enhance your ability to engage potential sellers.
✨Prepare Questions for the Interviewer
Show your interest in the role by preparing thoughtful questions about the company culture, team dynamics, and growth opportunities. This demonstrates your proactive attitude and eagerness to contribute to the branch's success.
✨Highlight Your Customer Service Experience
Even if you don't have direct experience in estate agency, emphasise any customer service or sales experience you have. Share specific examples of how you've built rapport with clients and exceeded their expectations.
