Restaurant General Manager

Restaurant General Manager

Plymouth Full-Time 30000 - 38000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the restaurant, drive performance, and create an unforgettable guest experience.
  • Company: Join KFC, a beloved brand serving iconic chicken since 1939 across the UK and Ireland.
  • Benefits: Enjoy a competitive salary, bonuses, extra holiday, free meals, discounts, and wellbeing support.
  • Why this job: Be part of a vibrant community where your individuality is celebrated and potential is nurtured.
  • Qualifications: Previous management experience and a passion for building strong teams are essential.
  • Other info: KFC values diversity and encourages applications from all backgrounds.

The predicted salary is between 30000 - 38000 £ per year.

Welcome to KFC. Home of the real ones. We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.

People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones we’re in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here’s more about the job.

About the role

Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn’t just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.

What will you spend your time doing?

  • Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
  • Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
  • Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
  • Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
  • Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.

What we’d love from you:

  • You lead from the front. You’ve managed teams before and know how to bring the best out of people.
  • You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
  • You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.

Keeping it real

We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.

See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.

What’s in it for you:

  • Pay rate: £36,000 - £38,000 per annum
  • Quarterly BONUS that rewards the hustle
  • Extra holiday – more time to recharge
  • Life assurance – we’ve got you covered
  • Free chicken & chips every shift
  • 25% staff discount
  • Gym discounts to keep you moving
  • 200+ high street perks & cashback
  • Boosted pension scheme
  • Wellbeing support that actually helps

KFC for everyone:

Whoever you are and wherever you’re from, KFC is a place where you can bring the real you to work. We’re here to support you in being yourself, whether you work with us, or are trying to.

Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.

If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be there to help you be the real you.

Ready? We hope so. If you’re ready to be part of our community, now’s the time to apply. Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you.

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Contact Detail:

KFC UK & Ireland Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Restaurant General Manager

✨Tip Number 1

Familiarise yourself with KFC's values and culture. Understanding their commitment to individuality and community will help you align your leadership style with what they’re looking for in a Restaurant General Manager.

✨Tip Number 2

Prepare to discuss your experience in managing teams effectively. Think of specific examples where you've motivated staff, handled tough conversations, or created a positive work environment that aligns with KFC's ethos.

✨Tip Number 3

Showcase your ability to drive performance and smash targets. Be ready to share how you've previously met or exceeded KPIs in a fast-paced environment, as this is crucial for the role.

✨Tip Number 4

Think about how you can create memorable guest experiences. Prepare ideas or strategies that could turn first-time customers into regulars, reflecting KFC's focus on exceptional service.

We think you need these skills to ace Restaurant General Manager

Leadership Skills
Team Building
Performance Management
Operational Efficiency
Customer Service Excellence
Conflict Resolution
Coaching and Training
Financial Acumen
Inventory Management
Communication Skills
Problem-Solving Skills
Time Management
Adaptability
Attention to Detail

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Restaurant General Manager at KFC. Highlight your leadership skills and experience in managing teams effectively.

Tailor Your CV: Customise your CV to reflect the specific skills and experiences that align with the job description. Emphasise your ability to drive performance, manage operations, and create a positive team culture.

Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for the role. Use it to explain why you want to work at KFC and how you can contribute to their community-focused culture.

Showcase Relevant Experience: In your application, provide examples of past experiences where you successfully led a team, met performance goals, and enhanced customer experiences. Use metrics to demonstrate your impact whenever possible.

How to prepare for a job interview at KFC UK & Ireland

✨Show Your Leadership Skills

As a Restaurant General Manager, you'll need to lead from the front. Be prepared to share examples of how you've successfully managed teams in the past, highlighting your ability to motivate and inspire others.

✨Know Your Numbers

Familiarise yourself with key performance indicators (KPIs) relevant to restaurant management. Be ready to discuss how you have previously driven performance and smashed targets, as this will demonstrate your understanding of the business side of operations.

✨Create a Positive Vibe

KFC values a vibrant atmosphere. Think about how you can contribute to the guest experience and team culture. Prepare to discuss strategies you've used to create memorable moments for customers and foster a supportive environment for staff.

✨Be Yourself

KFC encourages authenticity. During the interview, let your personality shine through. Share your unique perspective and experiences, as this aligns with their commitment to hiring people, not just staff.

Restaurant General Manager
KFC UK & Ireland
Location: Plymouth
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