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For Companies At a Glance
- Tasks: Support tenants and manage properties to ensure safe housing in Sunderland.
- Company: Join a national charity dedicated to providing housing support and improving lives.
- Benefits: Enjoy a hybrid work model, competitive pay, and a supportive team environment.
- Why this job: Make a real impact in the community while developing valuable skills in housing management.
- Qualifications: Experience in housing management and knowledge of tenancy law is essential.
- Other info: Earn a £250 referral bonus for successful candidate recommendations!
A national charity is seeking a Housing Management Worker to support tenants, manage properties, and ensure safe, compliant housing across Sunderland.
THE ROLE
- You will be responsible for managing a portfolio of properties and supporting tenants to maintain their tenancies.
- Provide intensive housing management support to tenants, including help with housing benefits and signposting to additional services.
- Conduct initial and regular assessments of tenants’ needs and risks.
- Ensure correct tenancy agreements are issued and clearly understood by tenants.
- Liaise with the Asset Management team to maintain property standards and report repairs.
- Order furniture and household goods for properties.
- Maximise rent collection and manage arrears in line with policy.
- Foster positive relationships with landlords, neighbours, and the local community.
THE CANDIDATE
- The ideal candidate will have previous experience in a similar housing management role, with strong knowledge of tenancy support and property management.
- Experience working with vulnerable individuals and managing housing tenancies.
- Knowledge of tenancy law, housing benefits, and arrears management.
- Ability to conduct risk assessments and manage safeguarding concerns.
- Strong organisational skills and attention to detail.
- Experience working collaboratively with internal teams and external agencies.
THE CONTRACT
- Working hours: Monday to Friday, 9 am – 5 pm (40 hours per week, 35 paid, 5 hours lunch unpaid).
- Travel: Frequent travel across Sunderland.
- Working pattern: Hybrid – Mandatory office day on Wednesdays in Derby; remaining days spent in the community.
- Duration: 3-month contract.
- Pay rate: £17.21 per hour (LTD) / £14.67 per hour (PAYE, inc. holiday).
HOW TO APPLY
To apply for this role, please email a copy of your CV to (url removed) or call (phone number removed) to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate.
Housing Management Worker (Sunderland) employer: Service Care Solutions
Contact Detail:
Service Care Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Management Worker (Sunderland)
✨Tip Number 1
Familiarise yourself with local housing laws and regulations in Sunderland. Understanding the legal framework will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the housing management sector. Attend local community events or workshops to meet people who can provide insights or even refer you to opportunities within their organisations.
✨Tip Number 3
Prepare to discuss specific scenarios where you've successfully supported tenants or managed properties. Real-life examples will showcase your experience and problem-solving skills, making you a more attractive candidate.
✨Tip Number 4
Research the charity's mission and values. Being able to articulate how your personal values align with theirs during the interview can set you apart from other candidates and show your genuine interest in the role.
We think you need these skills to ace Housing Management Worker (Sunderland)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housing management and working with vulnerable individuals. Use specific examples that demonstrate your knowledge of tenancy support, property management, and risk assessments.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities outlined in the job description. Explain how your skills and experiences align with the role, particularly your ability to foster relationships and manage tenancies effectively.
Highlight Relevant Skills: In your application, emphasise your organisational skills, attention to detail, and experience with housing benefits and arrears management. These are crucial for the Housing Management Worker position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is essential for this role.
How to prepare for a job interview at Service Care Solutions
✨Know Your Housing Management Basics
Brush up on your knowledge of tenancy law, housing benefits, and arrears management. Being able to discuss these topics confidently will show that you understand the core responsibilities of the role.
✨Demonstrate Empathy and Support Skills
Since you'll be working with vulnerable individuals, it's crucial to convey your ability to provide support and understanding. Share examples from your past experiences where you've successfully helped tenants or managed sensitive situations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-life scenarios. Think about how you would handle issues like managing arrears or conducting risk assessments, and be ready to explain your thought process.
✨Showcase Your Organisational Skills
Highlight your strong organisational skills and attention to detail. Discuss how you manage multiple properties and ensure compliance, as this is key to succeeding in the role.
