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- Tasks: Support staff with tech issues and maintain office IS infrastructure.
- Company: Join Ryder Reid Legal, a top recruitment specialist in the legal sector.
- Benefits: Enjoy a competitive salary and a vibrant office culture.
- Why this job: Work in an elite law firm with a supportive environment and impactful work.
- Qualifications: Five years of tech experience and strong skills in Windows and MS-Office 365.
- Other info: Opportunity for growth in a dynamic team; apply quickly as responses may vary.
The predicted salary is between 43200 - 72000 £ per year.
Ryder Reid Legal is seeking a Senior Office Technology Specialist to join the Information Services team of one of our international law firm clients at their London office. In this role, you will ensure the firm’s office IS infrastructure is effectively deployed and maintained, providing top-notch support to their staff. This position offers the opportunity to work in one of London’s elite law firms, with a leading culture and office environment as well as a competitive salary and benefits package.
Key Responsibilities:
- Deliver high-quality, timely IS services and maintain accurate processes.
- Support colleagues and improve department knowledge.
- Use ticketing systems to track and resolve hardware, software, and peripheral issues.
- Install and configure desktop, laptop, and telephone equipment.
- Provide on-site technical assistance and support for office moves and technology equipment.
- Troubleshoot and resolve wireless connectivity and telephone programming issues.
Skills & Experience:
- Minimum five years of relevant technical experience.
- Extensive knowledge of Windows operating systems and MS-Office 365 Suite.
- Excellent communication and customer service skills.
- Strong analytic and troubleshooting abilities.
- Ability to work independently and manage multiple tasks efficiently.
Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply.
Ryder Reid Legal is a recruitment specialist. For over thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.
Senior Office Technology Specialist - International Law Firm employer: Ryder Reid Legal
Contact Detail:
Ryder Reid Legal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Office Technology Specialist - International Law Firm
✨Tip Number 1
Familiarise yourself with the specific technologies and systems used by the law firm. Research their current IS infrastructure and be prepared to discuss how your experience aligns with their needs during any interviews.
✨Tip Number 2
Network with professionals in the legal tech field. Attend industry events or join relevant online forums to connect with others who work in similar roles, as they may provide insights or even referrals for the position.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills through real-life examples. Be ready to share specific instances where you successfully resolved technical issues, particularly in high-pressure environments like law firms.
✨Tip Number 4
Showcase your customer service skills during interactions with the recruitment team. Since this role involves supporting colleagues, emphasising your ability to communicate effectively and provide excellent service will set you apart.
We think you need these skills to ace Senior Office Technology Specialist - International Law Firm
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant technical experience, especially your knowledge of Windows operating systems and MS-Office 365 Suite. Use specific examples to demonstrate your skills in troubleshooting and customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for technology and your ability to support colleagues effectively. Mention your experience with ticketing systems and how you can contribute to the firm's IS infrastructure.
Highlight Relevant Experience: In your application, emphasise your five years of relevant technical experience. Include details about previous roles where you provided on-site technical assistance or resolved hardware and software issues.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Ryder Reid Legal
✨Showcase Your Technical Expertise
Make sure to highlight your extensive knowledge of Windows operating systems and the MS-Office 365 Suite. Be prepared to discuss specific examples of how you've used these tools in previous roles, as this will demonstrate your capability to handle the technical demands of the position.
✨Demonstrate Strong Communication Skills
Since excellent communication and customer service skills are crucial for this role, practice articulating your thoughts clearly. Think about scenarios where you successfully resolved issues for colleagues and be ready to share those experiences during the interview.
✨Prepare for Troubleshooting Scenarios
Anticipate questions related to troubleshooting hardware and software issues. You might be asked to walk through your problem-solving process, so consider preparing a few examples that showcase your analytical abilities and how you approach resolving technical problems.
✨Emphasise Your Ability to Work Independently
This role requires managing multiple tasks efficiently, so be ready to discuss how you prioritise your workload and work independently. Share examples of past experiences where you successfully managed your time and resources to meet deadlines.
