Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer accounts and provide top-notch service to wholesale clients.
- Company: Join a leading national manufacturer with a £50 million turnover in Altrincham.
- Benefits: Enjoy competitive salary, growth opportunities, and a dynamic work environment.
- Why this job: Be part of a market leader with ambitious growth plans and a supportive team culture.
- Qualifications: Previous customer service experience is essential; strong communication skills are a must.
- Other info: This role offers a chance to make a real impact in a thriving company.
The predicted salary is between 21600 - 37800 £ per year.
A leading national manufacturer based in the heart of Altrincham has an exciting new vacancy for a proven Customer Service professional.
Market leaders in their field, with a combined turnover of £50 million, they have ambitious continued plans for growth and need a further team member to join their team.
Liaising with wholesale customers regarding large value orders.
Customer Account Manager employer: Forrest Recruitment
Contact Detail:
Forrest Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Manager
✨Tip Number 1
Research the company thoroughly before your interview. Understand their products, values, and recent developments in the industry. This will help you tailor your responses and show genuine interest in the role.
✨Tip Number 2
Prepare specific examples from your previous experience that demonstrate your customer service skills. Think about situations where you successfully resolved issues or improved customer satisfaction, as these will be key in showcasing your fit for the role.
✨Tip Number 3
Practice your communication skills, as this role will require you to liaise with wholesale customers effectively. Consider doing mock interviews with friends or family to build confidence and refine your delivery.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you stand out during the interview process.
We think you need these skills to ace Customer Account Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Account Manager position. Tailor your application to highlight your relevant experience in customer service.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your customer service experience, particularly any roles where you managed accounts or liaised with clients. Use bullet points for clarity and include quantifiable achievements.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your skills align with the requirements of the Customer Account Manager position and demonstrate your understanding of the company's goals.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a customer-facing role.
How to prepare for a job interview at Forrest Recruitment
✨Know the Company Inside Out
Before your interview, make sure to research the company thoroughly. Understand their products, values, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Customer Scenarios
As a Customer Account Manager, you'll likely face various customer scenarios. Prepare examples from your past experience where you've successfully resolved issues or improved customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Communication Skills
Effective communication is key in this role. During the interview, demonstrate your ability to articulate thoughts clearly and listen actively. You might be asked to role-play a customer interaction, so practice being both assertive and empathetic.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team dynamics, growth opportunities, or how success is measured in the role. This shows that you're not just interested in the job, but also in how you can contribute to the company's success.
