Account Manager

Account Manager

Norwich Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage client relationships and oversee multiple healthcare communication projects.
  • Company: Join a dynamic medical communications agency making waves in the healthcare sector.
  • Benefits: Enjoy hybrid working, competitive salary, annual bonus, and 25 days leave plus bank holidays.
  • Why this job: Be part of impactful campaigns while collaborating with creative and medical experts in a supportive culture.
  • Qualifications: 2-4 years in healthcare communications; strong project management and client liaison skills required.
  • Other info: Opportunities for progression and mentoring junior team members in a fast-paced environment.

The predicted salary is between 36000 - 60000 £ per year.

An established and growing medical communications agency is looking for a proactive and strategic Account Manager to join its team. This role is ideal for someone who thrives on building strong client relationships, managing complex projects, and collaborating across medical, creative, and editorial teams.

You’ll play a pivotal role in delivering impactful, high-quality healthcare communications campaigns and educational initiatives for top-tier pharmaceutical and biotech clients. Working across a range of therapy areas, you’ll ensure seamless project delivery, budget control, and client satisfaction, while contributing to the overall strategic direction of your accounts.

Key Responsibilities:
  • Manage day-to-day client relationships, acting as a primary point of contact
  • Lead the planning, coordination, and execution of multiple projects across various channels (e.g., meetings, slide decks, publications, videos, digital assets, and internal training materials)
  • Oversee budgets, timelines, and project resources to ensure high-quality delivery
  • Collaborate closely with medical writers, editors, designers, and external partners to maintain consistency and excellence across all outputs
  • Ensure compliance with relevant codes of practice (e.g., ABPI) and client-specific SOPs
  • Participate in developing strategic proposals and contributing to pitch preparation
  • Monitor project progress and provide regular updates to internal stakeholders and clients
  • Support junior team members through mentoring and knowledge sharing
Candidate Profile:
  • 2–4 years’ experience in a healthcare communications agency environment
  • Proven track record of managing multiple accounts or projects simultaneously
  • Strong understanding of medical communications deliverables and industry standards
  • Confident client liaison skills and the ability to build trusted partnerships
  • Working knowledge of the ABPI Code of Practice
  • Excellent organisational skills, attention to detail, and commercial awareness
  • Ability to work collaboratively in a fast-paced, cross-functional environment
  • Life sciences degree preferred but not essential
What’s on Offer:
  • Competitive salary and annual bonus scheme
  • Hybrid working with flexibility across London, Oxford, or Manchester locations
  • 25 days annual leave, plus bank holidays and a buy/sell scheme
  • Private medical insurance, pension contributions, and wellbeing support
  • Regular team socials, training opportunities, and a friendly, supportive culture
  • Clear opportunities for progression within a growing agency
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Contact Detail:

Life Sciences Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Manager

✨Tip Number 1

Familiarise yourself with the latest trends in medical communications and healthcare. This will not only help you understand the industry better but also allow you to engage in meaningful conversations during interviews, showcasing your passion and knowledge.

✨Tip Number 2

Network with professionals in the medical communications field. Attend industry events, webinars, or local meetups to connect with potential colleagues or mentors who can provide insights and possibly refer you to opportunities at StudySmarter.

✨Tip Number 3

Prepare specific examples of how you've successfully managed client relationships and projects in the past. Being able to articulate your experience with real-life scenarios will demonstrate your capability and confidence to potential employers.

✨Tip Number 4

Research the company culture at StudySmarter and be ready to discuss how your values align with theirs. Showing that you understand and fit into their work environment can significantly boost your chances of landing the job.

We think you need these skills to ace Account Manager

Client Relationship Management
Project Management
Budget Management
Strategic Planning
Cross-Functional Collaboration
Attention to Detail
Knowledge of ABPI Code of Practice
Excellent Communication Skills
Organisational Skills
Problem-Solving Skills
Healthcare Communications Knowledge
Mentoring and Coaching
Adaptability in Fast-Paced Environments
Understanding of Medical Communications Deliverables

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in healthcare communications. Emphasise your ability to manage multiple accounts and projects, as well as any specific achievements that demonstrate your client liaison skills.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific projects or experiences that align with the responsibilities of the Account Manager position, showcasing your strategic thinking and project management skills.

Showcase Relevant Experience: When detailing your work history, focus on roles where you managed client relationships and collaborated with cross-functional teams. Highlight your understanding of medical communications and any experience with compliance codes like the ABPI.

Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Account Manager role.

How to prepare for a job interview at Life Sciences Recruitment

✨Showcase Your Client Relationship Skills

As an Account Manager, building strong client relationships is key. Be prepared to share examples of how you've successfully managed client interactions in the past, highlighting your ability to establish trust and rapport.

✨Demonstrate Project Management Expertise

This role involves managing multiple projects simultaneously. Discuss your experience with project planning, coordination, and execution, and be ready to explain how you ensure timely delivery while maintaining quality.

✨Familiarise Yourself with Industry Standards

Understanding medical communications deliverables and compliance with codes of practice like the ABPI is crucial. Brush up on these topics before the interview, and be ready to discuss how you've applied this knowledge in your previous roles.

✨Highlight Your Collaborative Spirit

Collaboration is essential in this role. Share examples of how you've worked effectively with cross-functional teams, including medical writers, designers, and external partners, to achieve common goals and deliver high-quality outputs.

Account Manager
Life Sciences Recruitment
Location: Norwich
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