Product Specialist

Product Specialist

Meriden Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support sales by providing product knowledge and application expertise during customer visits.
  • Company: Join SMC Corporation, a global leader in automation and fluid control solutions.
  • Benefits: Enjoy competitive pay, commission schemes, company car, private medical cover, and 25 days holiday.
  • Why this job: Be part of a diverse team making a real impact in various industries while growing your skills.
  • Qualifications: A degree in Science or Engineering is desirable; HND or relevant experience required.
  • Other info: Full UK driving licence and passport needed for potential European travel.

The predicted salary is between 36000 - 60000 £ per year.

Location: National UK, Field based role

The Company: From putting the soles on your shoes, to the tarmac they walk on; from a packet of crisps to silicon chips; from wooden toothpicks to electric cars; you’d be amazed at the things we get involved in. We provide automation and fluid control solutions for factory and laboratory applications. Our target sectors are automotive, food, beverage & packaging, and the life science sectors. SMC Corporation UK Ltd is the wholly owned subsidiary of SMC Corporation in Japan. The UK operation is located at a substantial 14-acre site in Milton Keynes, which houses our UK offices, design, factory, and warehousing. SMC Corporation is the UK and global market leader in its field.

The role: As a key member of our talented and successful products team, this is an interesting, varied, and challenging customer-facing role that is designed to support increasing our market share. Working closely with our field sales team, you will provide application, product knowledge and sales support during customer visits. The range of product focus includes chillers, heat exchangers, sensors, media separated valves, clean wet pumps, and process gas controls.

Key Responsibilities:

  • Grow sales of the product range through supporting the salesforce and their customers.
  • Understand and have the ability to use the value proposition of the product range responsible for and business value to grow sales.
  • Identifying, researching, and gaining application knowledge for new opportunities for the product range.
  • Promote the product range by creating marketing material, training material, and identifying trade shows where the range will achieve exposure.
  • Develop strong working relationships with our internal and external customers consulting with them to solve problems from a technical perspective.
  • Meet and exceed targets.
  • Maintain accurate records of activities using our CRM system.

Skills and Experience:

  • Desirable: A degree within a Science or Engineering discipline.
  • Required: HND or equivalent or relevant experience.
  • Proven track record of selling, specifying, or developing the product range of chillers, heat exchangers, sensors, media separated valves, clean wet pumps and process gas controls.
  • Experience, skills and knowledge of the types of applications found in the non-invasive life science / medical / electronics industry.
  • Demonstrate an ability to communicate and influence effectively at all levels of the business.
  • Highly driven and passionate about making a difference within the industry.
  • Proven track record of using value propositions to ensure customer satisfaction, increasing retention and customer loyalty to a brand.
  • Full UK Driving Licence.
  • Current passport as European travel may be required.

What We Offer:

We give extensive sales, product & application training, both in classroom and in-field. We are continuously working to make our team even more diverse and inclusive. We welcome applications from all and are committed to attracting, recruiting, and retaining the most talented individuals. SMC has sustainable development goals as we believe in caring for our futures as well as the future of the planet. We offer a competitive and attractive package of benefits including a competitive commission scheme, company car with a fuel card, life assurance, private medical cover, 25 days holiday including a holiday purchase scheme, a salary sacrifice personal pension plan and more!

The Selection Process: Upon successful application, candidates will be asked to undertake an online interview, online testing and a second interview face-to-face, onsite at our SMC Milton Keynes Office.

Product Specialist employer: SMC Corporation (UK)

SMC Corporation UK Ltd is an exceptional employer, offering a dynamic work environment where innovation meets collaboration. With a strong commitment to employee development through extensive training and a focus on diversity and inclusion, team members are empowered to grow their careers while contributing to meaningful projects across various sectors. Located in the vibrant Milton Keynes area, employees enjoy a competitive benefits package, including a company car, private medical cover, and generous holiday allowances, making it an attractive place for those seeking a rewarding career in the scientific products field.
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Contact Detail:

SMC Corporation (UK) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Product Specialist

✨Tip Number 1

Familiarise yourself with the specific products mentioned in the job description, such as chillers and heat exchangers. Understanding their applications and benefits will help you engage effectively during interviews and demonstrate your knowledge.

✨Tip Number 2

Network with professionals in the scientific products field, especially those who have experience in sales or product support. Attend industry events or webinars to build connections that could provide insights or referrals for the role.

✨Tip Number 3

Prepare to discuss how you've successfully used value propositions in past roles to drive sales or customer satisfaction. Be ready to share specific examples that highlight your ability to influence and communicate effectively.

✨Tip Number 4

Research SMC Corporation and its market position within the UK and globally. Understanding their mission, values, and recent developments will allow you to align your answers with their goals during the interview process.

We think you need these skills to ace Product Specialist

Technical Knowledge of Scientific Products
Sales Experience in Engineering or Scientific Fields
Application Knowledge in Life Sciences and Electronics
Strong Communication Skills
Influencing and Persuasion Skills
Customer Relationship Management (CRM) Proficiency
Problem-Solving Skills
Marketing Material Development
Trade Show Coordination
Ability to Work Independently and as Part of a Team
Analytical Skills for Market Research
Understanding of Value Propositions
Driving Licence
Adaptability to Travel

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in selling or developing products similar to chillers, heat exchangers, and sensors. Use specific examples that demonstrate your ability to meet targets and grow sales.

Craft a Compelling Cover Letter: In your cover letter, express your passion for the industry and how your background in science or engineering aligns with the role. Mention your understanding of the value proposition of the product range and how you can contribute to the company's success.

Showcase Your Communication Skills: Since the role involves customer interaction, emphasise your ability to communicate effectively at all levels. Provide examples of how you've influenced stakeholders or resolved technical issues in previous roles.

Highlight Relevant Training and Certifications: If you have any additional training or certifications related to fluid control solutions or automation, be sure to include them. This will show your commitment to professional development and your readiness for the role.

How to prepare for a job interview at SMC Corporation (UK)

✨Know Your Products Inside Out

As a Product Specialist, it's crucial to have a deep understanding of the products you'll be discussing. Familiarise yourself with chillers, heat exchangers, sensors, and other items in the product range. Be prepared to explain their applications and benefits clearly.

✨Demonstrate Your Sales Experience

Highlight your proven track record in selling or specifying similar products. Share specific examples of how you've successfully increased sales or customer satisfaction in previous roles, as this will show your capability to meet and exceed targets.

✨Showcase Your Technical Knowledge

Since the role involves solving technical problems for customers, be ready to discuss your experience in the non-invasive life science, medical, or electronics industries. This will demonstrate your ability to consult effectively with clients.

✨Prepare Questions for the Interviewers

Engage with your interviewers by preparing insightful questions about the company’s products, market strategies, and team dynamics. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.

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