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- Tasks: Lead daily operations of home care services, ensuring exceptional client-centred care.
- Company: Join a respected home care provider dedicated to delivering personalised care in Surrey.
- Benefits: Enjoy a supportive work environment with opportunities for professional growth and development.
- Why this job: Make a real impact by nurturing relationships and maintaining high standards in care.
- Qualifications: Proven leadership experience in healthcare management and strong communication skills required.
- Other info: Ideal for those passionate about making a difference in the community.
Stephen James Consulting are partnering with one of their esteemed home care providers in the search for a Regional Operations Manager based in Surrey, South-east England. Our client is dedicated to delivering extraordinary care into people’s own homes. Their core values run deep as this acquisitive business continues to deliver empathetic and personalized care, maintaining the highest standards in every aspect of their private pay care market. Offering a full range of services, including introductory care, visiting care, and live-in care.
You will be responsible for:
- You’ll be experienced in operational management, lead and oversee the daily operations of the home care services within the assigned region, ensuring alignment with company goals and values.
- Ensure the delivery of exceptional, client-centred care, unvaryingly meeting and exceeding high standards and all regulatory requirements.
- Nurture and cultivate strong, long-term relationships with clients, families, healthcare partners, LA’s and funding bodies, to ensure on-going communication and trust is provided.
- Ensure adherence to CQC regulations and the providers policies and procedures to maintain the highest standards of care.
To be considered for this role of Regional Operations Manager you will need the following experience:
- You will have excellent interpersonal and communication skills, with proven problem-solving abilities and attention to detail.
- Have the ability to lead, motivate, and inspire teams. Creating a shared vision and aligning team goals within the company objectives is vital.
- Deal with conflict resolution, having the ability to resolve differences and challenges within the teams.
- Robust understanding of CQC regulations and care industry standards and the ability to interpret and apply compliance requirements effectively.
- Proven leadership experience in a healthcare management role, ideally within home care or a similar care setting.
- A strong track record of successfully leading teams and managing operations to achieve.
If you are interested in applying for this role of Regional Operations Manager, please click apply now below.
Regional Operations Manager employer: Stephen James Consulting
Contact Detail:
Stephen James Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Manager
✨Tip Number 1
Familiarise yourself with the specific CQC regulations and compliance requirements relevant to home care services. This knowledge will not only help you in interviews but also demonstrate your commitment to maintaining high standards of care.
✨Tip Number 2
Network with professionals in the home care industry, especially those who have experience in operational management. Engaging with them can provide valuable insights and potentially lead to referrals or recommendations for the role.
✨Tip Number 3
Prepare examples from your past experiences that showcase your leadership skills and ability to resolve conflicts within teams. Being able to articulate these situations clearly will highlight your suitability for the role.
✨Tip Number 4
Research the home care provider's core values and mission statement. Tailoring your discussions during interviews to align with their values will show that you are a good cultural fit for the organisation.
We think you need these skills to ace Regional Operations Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Regional Operations Manager position. Tailor your application to highlight your relevant experience in operational management and healthcare.
Highlight Relevant Experience: In your CV and cover letter, emphasise your leadership experience in healthcare management, particularly in home care settings. Use specific examples to demonstrate how you've successfully led teams and met regulatory standards.
Showcase Interpersonal Skills: Given the importance of communication and relationship-building in this role, ensure your application reflects your excellent interpersonal skills. Mention instances where you've effectively resolved conflicts or nurtured relationships with clients and partners.
Tailor Your Cover Letter: Craft a compelling cover letter that aligns your values with those of the company. Discuss your commitment to delivering exceptional, client-centred care and how you can contribute to maintaining high standards in their services.
How to prepare for a job interview at Stephen James Consulting
✨Showcase Your Leadership Skills
As a Regional Operations Manager, you'll need to demonstrate your ability to lead and inspire teams. Prepare examples of how you've successfully motivated your team in the past, and be ready to discuss your leadership style and how it aligns with the company's values.
✨Understand CQC Regulations
Since adherence to CQC regulations is crucial for this role, make sure you brush up on these standards before the interview. Be prepared to discuss how you've applied compliance requirements in previous roles and how you would ensure your team meets these standards.
✨Emphasise Client-Centred Care
The company prides itself on delivering exceptional, client-centred care. Think of specific instances where you've gone above and beyond for clients or patients, and be ready to share these stories to illustrate your commitment to high-quality care.
✨Prepare for Conflict Resolution Scenarios
Conflict resolution is a key part of the role. Prepare to discuss challenges you've faced in managing teams and how you've resolved conflicts effectively. This will show your problem-solving abilities and your capacity to maintain a harmonious work environment.
