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- Tasks: Serve guests and create memorable dining experiences at Courtyard.
- Company: Join Courtyard, part of Marriott International, dedicated to exceptional guest service.
- Benefits: Enjoy a fun work environment with opportunities for growth and learning.
- Why this job: Be part of a passionate team that values improvement and guest satisfaction.
- Qualifications: High school diploma or equivalent; less than 1 year of related experience preferred.
- Other info: No supervisory experience required; we embrace diversity and inclusivity.
The predicted salary is between 24000 - 36000 £ per year.
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.
POSITION SUMMARY
Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
AMRT1_UKCT
F&B Server/F&B Service Expert-Full Time employer: Courtyard Exeter Sandy Park
Contact Detail:
Courtyard Exeter Sandy Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Server/F&B Service Expert-Full Time
✨Tip Number 1
Show your passion for guest service! When you meet with us, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate that you align with our commitment to creating memorable experiences.
✨Tip Number 2
Familiarize yourself with our menu and the Courtyard brand. Understanding our offerings and what makes us unique will help you engage with guests confidently and show that you're genuinely interested in the role.
✨Tip Number 3
Emphasize your teamwork skills during the interview. We value collaboration, so be ready to discuss how you've successfully worked in a team environment and contributed to achieving common goals.
✨Tip Number 4
Prepare to discuss how you handle challenges on the job. Whether it's dealing with difficult guests or managing busy shifts, showcasing your problem-solving abilities will set you apart as a candidate who can thrive in our fast-paced environment.
We think you need these skills to ace F&B Server/F&B Service Expert-Full Time
Some tips for your application 🫡
Understand the Role: Take some time to thoroughly read the job description for the F&B Server/F&B Service Expert position. Understand the key responsibilities and the qualities that Courtyard values in their team members.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in food and beverage service or customer service roles. Even if you have less than a year of experience, showcase your passion for providing excellent guest experiences.
Showcase Your Personality: Courtyard is looking for achievers who enjoy being part of a team and love learning. Make sure to convey your enthusiasm and willingness to improve in your application materials.
Professional Presentation: Ensure that your CV and cover letter are well-formatted and free of errors. A professional appearance in your application reflects your understanding of the importance of personal presentation in the hospitality industry.
How to prepare for a job interview at Courtyard Exeter Sandy Park
✨Show Your Passion for Guest Service
Make sure to express your enthusiasm for providing exceptional guest experiences. Share specific examples from your past where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Team Spirit
Courtyard values teamwork, so be prepared to discuss how you work well with others. Highlight any experiences where you collaborated with a team to achieve a common goal.
✨Emphasize Your Adaptability
In the hospitality industry, things can change quickly. Be ready to talk about how you've adapted to new situations or challenges in previous roles, showcasing your flexibility and problem-solving skills.
✨Dress Professionally and Be Personable
First impressions matter! Dress appropriately for the interview and maintain a friendly demeanor. Practice good communication skills, as this role requires interaction with guests and team members alike.
