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For Companies At a Glance
- Tasks: Support and scale global IT operations while managing identity and access systems.
- Company: Join a leading Cybersecurity unicorn with a fast-growing platform and world-class team.
- Benefits: Enjoy flexible working, generous holidays, and a £1,000+ remote office allowance.
- Why this job: Be the first IT Engineer in EMEA, gaining real ownership in a cutting-edge environment.
- Qualifications: 3+ years in IT roles, experience with Okta, AWS, and scripting languages required.
- Other info: This role offers a unique chance to impact a high-performing, remote-first team.
The predicted salary is between 48000 - 56000 £ per year.
A globally recognised Cybersecurity unicorn is expanding across Europe and is hiring its first dedicated IT Engineer to support its EMEA operations. This company is a leader in the automation space. With strong investment, a fast-growing platform, and a world-class team, this is a rare opportunity to take ownership in a high-impact technical role. This position is ideal for someone who wants to move beyond day-to-day support and into a strategic, growth-oriented IT role within a cutting-edge cybersecurity company!
Why Join?
- Work for one of the most exciting cybersecurity companies in the world
- Be the first IT Engineer in EMEA with real ownership and autonomy
- Join a high-performing team in a remote-first, tech-driven environment
- Strong career development, benefits, and compensation package
The Role
You’ll play a key role in scaling and supporting global IT operations across EMEA. This is a hands-on role focused on infrastructure, identity and access, automation, and creating world-class internal systems. You’ll partner with product, security, and commercial teams while supporting a growing remote-first workforce and London office.
Key Responsibilities:
- Own identity and access management systems, including configuration and ongoing support of Okta, SSO, and IAM policies
- Identify and implement automation across user lifecycle management, SaaS provisioning, and IT workflows
- Provide IT support coverage during EMEA hours, collaborating closely with US-based teams
- Support the London office environment, ensuring a smooth in-person experience and managing Zoom Rooms and hardware
- Design and maintain internal documentation and support processes
- Collaborate with the security team to maintain a strong compliance and risk posture
- Build integrations and support systems across macOS, AWS, and cloud-based applications
What Does Success Look Like?
You’ll build scalable, secure, and efficient IT systems that support business growth across EMEA. You’ll elevate the employee experience, reduce manual tasks, and contribute to a best-in-class internal IT function.
Who We’re Looking For:
- 3+ years in a support, systems engineer, or IT manager role at a software vendor
- Experience with identity and access tools such as Okta and SSO
- Strong knowledge of AWS environments
- Proficiency in macOS and MDM tools (e.g., Kandji, JAMF)
- Ability to write custom solutions in Python or similar scripting language
- Experience working with APIs and no-code/low-code platforms (e.g., Okta Workflows, Tines, Tray.io)
- Familiarity with tools like Google Workspace, Slack, and Zoom
- A self-starter who enjoys working independently and solving complex problems
- Experience with infrastructure as code tools such as Terraform
- Background in contributing to the tech community via events, talks, or written content
Benefits Include:
- Flexible working and generous holiday policy
- £1,000+ annual remote office allowance
- Individual professional and personal development package
- A collaborative culture with a focus on innovation and inclusion
Please note: Due to high application volumes, if you have not been contacted within 7 days, please assume your application has been unsuccessful.
Contact Detail:
CD Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Support Engineer
✨Tip Number 1
Familiarise yourself with the specific tools mentioned in the job description, such as Okta and AWS. Having hands-on experience or even a solid understanding of these platforms will help you stand out during discussions.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of complex issues you've resolved in previous roles. This will demonstrate your ability to handle the challenges that come with a strategic IT position.
✨Tip Number 3
Engage with the cybersecurity community online. Participate in forums or attend webinars related to identity management and automation. This not only builds your network but also shows your passion for the field.
✨Tip Number 4
Research the company’s culture and values. Understanding their focus on innovation and collaboration can help you tailor your conversations and show that you're a great fit for their team.
We think you need these skills to ace Senior Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in support, systems engineering, or IT management. Emphasise your familiarity with identity and access tools like Okta and SSO, as well as your knowledge of AWS environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cybersecurity and your desire to take on a strategic role. Mention specific projects or experiences that demonstrate your ability to automate processes and improve IT operations.
Showcase Technical Skills: In your application, clearly outline your technical skills, especially in scripting languages like Python, and your experience with APIs and no-code/low-code platforms. This will help you stand out as a candidate who can contribute to the company's growth.
Highlight Soft Skills: Don't forget to mention your soft skills, such as problem-solving, independence, and collaboration. These are crucial for a role that involves working closely with various teams and supporting a remote workforce.
How to prepare for a job interview at CD Recruitment
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with identity and access management tools like Okta and SSO. Highlight specific projects where you've implemented automation or improved IT workflows, as this aligns closely with the role's responsibilities.
✨Demonstrate Problem-Solving Skills
Expect to face scenario-based questions that assess your ability to troubleshoot complex issues. Use examples from your past roles to illustrate how you approached and resolved technical challenges, particularly in a remote-first environment.
✨Understand the Company’s Vision
Research the company's position in the cybersecurity space and its growth strategy. Being able to articulate how your skills can contribute to their mission will show your genuine interest and alignment with their goals.
✨Prepare Questions for the Interviewers
Have insightful questions ready about the team dynamics, company culture, and future projects. This not only demonstrates your enthusiasm for the role but also helps you gauge if the company is the right fit for you.
