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For Companies At a Glance
- Tasks: Lead a team, train new baristas, and ensure smooth operations in a busy coffee shop.
- Company: Join Costa Coffee, a global brand dedicated to crafting memorable coffee experiences.
- Benefits: Enjoy 50% off food and drinks, a matched pension scheme, and access to financial support.
- Why this job: Be part of a diverse culture that values your individuality and supports community impact.
- Qualifications: Looking for a trustworthy leader eager to learn and inspire their team.
- Other info: Start with a casual chat via AI to showcase your skills anytime, anywhere.
Job Description
Team Leader (Barista Maestro) –  Haverhill High St – 20 hours per week – Across 4/5 days per week Permanent contractÂ
At Costa Coffee, we are what we craft. It’s about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.Â
And as a Team Leader, you can too.Â
So, why Costa? Â
Starting payÂŁ12.93 – ÂŁ13.93per hour, rising with training to ÂŁ13.43-ÂŁ14.43(dependant store location)??Â
We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:Â
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Access to the Coca-Cola share scheme including matched contributionsÂ
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50% discount on all your favourite food and drinks in Costa owned stores Â
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A smart pension that is matched up to an amazing 10%?Â
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The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressureÂ
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And that’s not all. Explore even more of our perkshere: https://costaperksÂ
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. Â
 We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.Â
What you’ll doÂ
Being a Team Leader means so much more than leading (even though that’s still pretty important). It’s your chance to step up to the plate – which means you’ll be:Â
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Creating smooth shifts even in busy periodsÂ
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Training and accrediting new BaristasÂ
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Stirring up success for yourself and your teamÂ
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Crafting new recipes to energise your teamÂ
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Keeping standards high, from excellent espressos to monthly coffee excellence scoresÂ
Who you areÂ
We’re interested in your unique ingredients:Â
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An example setter, someone we can put our trust in to keep everything running smoothlyÂ
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A leader, ready to take on new responsibilities within the teamÂ
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A learner, who can turn their knowledge into steaming hot ideasÂ
When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision. Need adjustments? Email
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with Costa Coffee's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your responses during the interview process, showcasing that you're a great fit for their team.
✨Tip Number 2
Prepare to discuss your leadership style and experiences. As a Team Leader, you'll need to demonstrate how you've successfully managed teams in the past, so think of specific examples that highlight your ability to motivate and train others.
✨Tip Number 3
Showcase your passion for coffee and customer service. Being knowledgeable about coffee brewing techniques and having a genuine enthusiasm for creating memorable customer experiences can set you apart from other candidates.
✨Tip Number 4
Be ready for the AI-powered chat assessment. Practice answering common interview questions concisely and confidently, as this initial step is crucial for demonstrating your suitability for the role before moving on to human review.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Team Leader at Costa Coffee. Familiarise yourself with the job description and think about how your skills and experiences align with what they are looking for.
Tailor Your CV: Customise your CV to highlight relevant experience in leadership, customer service, and teamwork. Use specific examples that demonstrate your ability to create smooth shifts and train new team members.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for coffee and your commitment to creating memorable moments for customers. Mention your understanding of Costa's values and how you embody them in your work.
Prepare for the AI Chat: Since the application process includes a chat via Sapia.ai, prepare for this by thinking about key traits and skills that relate to the role. Be ready to provide thoughtful responses that showcase your leadership abilities and adaptability.
How to prepare for a job interview at Costa Coffee
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities. Share examples of how you've successfully led a team in the past, highlighting your ability to motivate and inspire others, especially during busy periods.
✨Emphasise Your Passion for Coffee
Costa Coffee values a passion for crafting great coffee. Be prepared to discuss your favourite coffee drinks, any experience you have with coffee preparation, and how you can contribute to creating memorable moments for customers.
✨Highlight Your Training Experience
Since training new Baristas is part of the role, mention any previous experience you have in training or mentoring others. Discuss your approach to helping others learn and grow, and how you ensure high standards are maintained.
✨Be Ready to Discuss Community Involvement
Costa Coffee has a strong community agenda. Be prepared to talk about any previous involvement in community projects or initiatives, and express your enthusiasm for contributing to both local and coffee-growing communities.
