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- Tasks: Install broadband and TV services, troubleshoot issues, and optimise speeds for clients.
- Company: Join an award-winning telecoms company dedicated to training and development.
- Benefits: Enjoy flexible working hours and continuous support from a dedicated service centre.
- Why this job: Make a real impact by enhancing connectivity and improving customer experiences daily.
- Qualifications: Must have a full UK driver's license and a passion for IT and telecoms.
- Other info: Immediate start available; no prior experience needed, just a friendly attitude!
Are you passionate about IT or Telecoms? We are hiring for an award-winning company offering exceptional telecoms training for people with no experience. Start date of Telecoms Engineer: - Immediate start available.
Job Description of Telecoms Engineer:
- Daily tasks will include installing broadband, TV services, troubleshooting broadband faults, and optimising speeds on behalf of clients like TalkTalk and BT.
- You will be given full and continuous training in this role, and support throughout your working day by a dedicated service centre.
- You will undertake shifts on a rotational basis with the option of flexible working.
- This is a field-based position - you will be driving from one job to the next, while maintaining a high level of customer service.
Key Requirements of Telecoms Engineer:
- Full UK driver's license with no more than 6 points and have held this for at least two years (essential).
- You must have an interest in IT, broadband, telephone, and digital TV technology.
- You will be friendly, customer-focused and have a desire to resolve customers' issues.
Why Choose a Telecoms engineer career?
- Benefit from the support and resources of a leading telecommunications company.
- Make a difference every day as you enhance connectivity and improve digital experiences for customers in your area.
Trainee Telecoms engineer employer: Pro Search
Contact Detail:
Pro Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Telecoms engineer
✨Tip Number 1
Familiarise yourself with the latest telecoms technologies and trends. This will not only show your passion for the field but also help you engage in meaningful conversations during interviews.
✨Tip Number 2
Practice your customer service skills. Since this role involves a lot of interaction with clients, being able to demonstrate your ability to handle customer queries and resolve issues effectively will set you apart.
✨Tip Number 3
Network with professionals in the telecoms industry. Attend local meetups or online forums to connect with others who can provide insights and potentially refer you to opportunities within the field.
✨Tip Number 4
Be prepared to discuss your driving experience and how it relates to the job. Since this is a field-based position, highlighting your reliability and ability to manage time effectively while on the road will be crucial.
We think you need these skills to ace Trainee Telecoms engineer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements of a Trainee Telecoms Engineer. Highlight your interest in IT and telecoms, as well as any relevant skills or experiences.
Tailor Your CV: Customise your CV to reflect your passion for technology and customer service. Emphasise any experience you have with broadband, TV services, or troubleshooting, even if it's informal or voluntary.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work in telecoms and how you can contribute to enhancing customer experiences.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Pro Search
✨Show Your Passion for Telecoms
Make sure to express your enthusiasm for IT and telecoms during the interview. Share any relevant experiences or projects, even if they are personal or academic, to demonstrate your genuine interest in the field.
✨Highlight Customer Service Skills
Since this role involves a high level of customer interaction, be prepared to discuss your approach to customer service. Provide examples of how you've successfully resolved issues or helped others in the past.
✨Demonstrate Problem-Solving Abilities
The job will require troubleshooting broadband faults, so be ready to talk about your problem-solving skills. You could mention specific instances where you identified a problem and how you went about resolving it.
✨Prepare for Practical Scenarios
Expect to be asked about practical scenarios related to the job. Think about how you would handle installing services or optimising speeds, and be ready to explain your thought process clearly.
