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For Companies At a Glance
- Tasks: Support local authority systems, focusing on EHM and LCS while troubleshooting and guiding stakeholders.
- Company: Join a dynamic team in Oxford, dedicated to enhancing IT support for local authorities.
- Benefits: Enjoy hybrid working with one day in the office and competitive daily rates.
- Why this job: Make a real impact in the community while developing your IT skills in a supportive environment.
- Qualifications: Experience with EHM and LCS is essential; strong problem-solving and communication skills required.
- Other info: This is a contract role for 3 months, with potential for extension.
Contract Opportunity (Oxford | Hybrid)
Rate: £350–£400 per day (Inside IR35)
Length: 3 Months
Location: Oxford (1 day per week in office)
Are you an experienced IT Business Support Analyst with a strong background in supporting local authority systems? We're looking for someone to hit the ground running in a contract role supporting a major client in Oxford.
What You'll Be Doing:
- Providing hands-on business support for core systems, with a key focus on EHM (Early Help Module) and LCS (Liquidlogic Children's System).
- Working closely with internal stakeholders to troubleshoot, resolve issues, and provide system guidance.
- Supporting the wider IT function and ensuring smooth operations of business-critical applications.
- Contributing to documentation, training, and process improvement.
What We're Looking For:
- Proven experience with EHM and LCS is essential.
- Background in Local Authority Support (LAS) is highly desirable.
- Excellent problem-solving, communication, and stakeholder engagement skills.
- Ability to work both independently and collaboratively in a hybrid working environment.
- DBS Required
The Details:
- IR35 Status: In Scope
- Rate: £350 to £400/day (DOE)
- Hybrid Working: 1 day a week onsite in Oxford
- Duration: 3 months with potential for extension
IT Business Support Analyst employer: R3vamp Limited
Contact Detail:
R3vamp Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Business Support Analyst
✨Tip Number 1
Familiarise yourself with the EHM and LCS systems before your interview. Understanding their functionalities and common issues will help you demonstrate your expertise and show that you're ready to contribute from day one.
✨Tip Number 2
Network with professionals in local authority support roles. Engaging with others in the field can provide insights into the specific challenges they face, which you can address during your discussions with us.
✨Tip Number 3
Prepare examples of how you've successfully resolved issues in previous roles. Highlighting your problem-solving skills with real-life scenarios will make a strong impression on our hiring team.
✨Tip Number 4
Showcase your communication skills by being clear and concise in all interactions. Whether it's during a phone call or a video interview, effective communication is key to demonstrating your stakeholder engagement abilities.
We think you need these skills to ace IT Business Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with EHM and LCS, as well as any relevant local authority support roles. Use specific examples to demonstrate your problem-solving skills and stakeholder engagement.
Craft a Compelling Cover Letter: Write a cover letter that directly addresses the job description. Explain why you are a great fit for the role, focusing on your hands-on business support experience and your ability to work in a hybrid environment.
Highlight Relevant Skills: In your application, emphasise your communication skills and your ability to troubleshoot and resolve issues. Mention any experience you have with documentation and process improvement, as these are key aspects of the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at R3vamp Limited
✨Know Your Systems
Make sure you have a solid understanding of EHM and LCS, as these are crucial for the role. Be prepared to discuss your previous experiences with these systems and how you've used them to solve problems.
✨Showcase Problem-Solving Skills
Prepare examples of how you've tackled challenges in past roles, especially in local authority settings. Highlight your analytical thinking and how you approach troubleshooting issues.
✨Engage with Stakeholders
Demonstrate your communication skills by discussing how you've worked with various stakeholders in the past. Be ready to explain how you ensure their needs are met while providing support.
✨Emphasise Collaboration
Since the role requires both independent and collaborative work, share examples of how you've successfully worked in teams. Discuss your adaptability in hybrid working environments and how you maintain productivity.
